SDW Red Light
The red light on the headset means the headset is turned on.
For a Customer it remained on while on PC mode which unfortunately drained their battery more than we'd like it to.
To prevent this we'll want to have the Customer search for a softphone that might be running in the background. Once we find it close out of it and your headset will turn off.
(415) 351-5857
kyle@headsets.com