Sennheiser Microphone Hard Reset*

[DW PRO 1 DISCONTINUED]

[DW PRO 2 DISCONTINUED]

We have discovered a hard reset for Sennheiser microphones!

Here’s something to try if your Customer’s Sennheiser mic is acting up.

1) With the headset OFF the base, press and hold the on/off button on the headset for about 5-10 seconds.

2) The headset will flash red (and if you’re listening it’ll make a series of powering-down sounds).

3) Wait about 10 seconds. All the battery lights on the base will shut off and you will get a red diamond.

4) Place the mic back on the base and leave it alone for about 15 seconds. It will repair. You’ll get your battery lights back and your red diamond will go out.

TRY THIS IF THE HEADSET IS STUCK IN ON MODE (or anything else weird).