Sennheiser OfficeRunner Stuck in Always Audio

Updated by Kamika Royal on Apr 15, 2024

If your OfficeRunner is moving to PC mode every time you turn off your headset try disabling Always Audio.

How to Disable Always Audio:

  1. Remove the headset out of the base and make sure it's turned off.
  2. In the back of the cube, use a ballpoint pen to press and hold the dimple button in the bottom right-hand corner:
Sennheiser OfficeRunner dimple button in base
  1. Look at the front of the cube while holding this button and let go once it begins to flash red.
    1. If it flashes rapidly blue, try the process one more time until it flashes red.

If the steps above don't work, try these:

If you're still having trouble, give us a call at 1-800-432-3738. We'll be happy to continue to help!

What is Headset Answers?

This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.

Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)

Looking for office headsets in the UK? Check out Headsets.co.uk.

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What is Headset Answers?

This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.

Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)

Looking for office headsets in the UK? Check out Headsets.co.uk.

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