Setup for Leitner EHS for Avaya & Shoretel phones (Cat#2339 on website Skip to content
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Setup for Leitner EHS for Avaya & Shoretel phones (Cat#2339 on website)

Leitner® Electronic Hookswitch for Avaya and Shoretel Phones (Catalog #2339)

While many Avaya and Shoretel phones have built in remote answering (check compat guide), ring detection is ONLY possible with an EHS cable!

Setup:

1) Before you start, unplug the power cable from the back of the charging base

2) Set the compat switches on the bottom of the base to RHL & 1.

2) Connect the y-side of the EHS that has the RJ45 and RJ9 telephone jacks to the Leitner wireless headset charging base in both the AUX jack (which is the largest jack in the center of the base) and the TEL jack (the RJ9 jack 2nd from the right).

4) Connect the other side of the EHS cable into the HEADSET JACK of the Phone.

5) Next plug the Ring Sensor into the EHS Cable Box (picture #2)

5) Finally, remove the white tape off the Ring Sensor then firmly stick the microphone over the speaker of the telephone.

6) Next, plug your power cable back in to the back of the charging base.

Now lets check the phone settings:

1. Press options followed by your password

2. Auto off-hook should be set to "Headset"

3. Headset type should be set to "wireless"

4. Scroll down and make sure hands free mode is "enabled"

FYI: Ringtones #2 & #4 work best for ring detection

To change ringtone:

1. Press options followed by your password

2. Ringtone

3. The options should now be "standard" "ring 2" "ring 3 and "ring 4"

4. Press OK to change ringtone