Shoretel Phones Remote Answering With Plantronics

Only the Plantronics CS series and the Savi SERIES are compatible with RD-1 POD.

NOTE: RD-1 Pod only provides ring alert, Shore Tel phone has a built in remote answer feature

The Shore Tel phone must be programmed by the user for auto answer feature.

To PROGRAM HEADSET MODE FOR HookSWITCH-LIKE CONTROL WITH RD-1 POD, USER GUIDE STATES THAT “AUTOMATIC OFF-HOOK PREFERENCE FEATURE” MUST BE CHANGED TO “WIRELESS HEADSET” OR “HEADSET”.

To configure the Automatic Off-Hook Preference feature, follow the procedure

below:

Step 1 Press the Options button , followed by your password

STEP 2 REMEMBER TO enable handsfree mode in options, press done when finished.

Step 3 Press 2 or scroll to the second option from the list 2. Auto Off-Hook.

Step 4 With this option highlighted, press the Edit soft key.

Step 5 Scroll to 3. WIRELESS HEADSET, and press the OK soft key

(phones with older version software will have a “headset lift” option)

Step 6 Press the Done soft key