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Softphones that are Compatible with the W740?

Here is the list of computer-based softphones that the Plantronics W740 can work with. This means that you can turn on the headset and have it answer your phone. With some of these, you will need a program called Plantronics Hub to make it work that way, but once you get that you will be all set!

Here is the full list at Poly's website

Note: Will be referring to Windows programs unless otherwise noted.


Alcatel-Lucent Enterprise Open touch connection

Alcatel-Lucent Enterprise Rainbow desktop clinets

Alcatel-Lucent Enterprise IP Desktop Softphone

Alcatel-Lucent Enterprise My Instant communicator

Alcatel-Lucent Enterprise Opentouch conversation

Alcatel-Lucent Enterprise Pimphony

Altigen MaxCS

Avaya one-X Communicator V2.0.2.3

Avaya Communicator V.

Avaya Communicator for Microsoft Lync v6.4.0.9

Avaya Desktop Aura Agent v7.0

Avaya EquinoX v3. (macOS v3.

Avaya IP Agent V7.0 SP8 and V6.0 SP18

Avaya IP Softphone V6.0 SP9 and V5.2 SP5

Avaya one-X AgenT v2.5.12.0

Avaya one-X Attendant v4.0 SP6

Avaya one-X Communicator R6.2 SP13 (

BroadSoft UC One Communicator v22.3.1.193 configuration tips (for branded partner versions please refer to either Broadsoft or the partner to confirm compatibility)

Caseris CAESAR

Cisco IP Communicator V.8.6.6

Cisco Jabber 12.5

Cisco UC Integration for Microsoft Lync (CUCI-Lync) v11.6.5

Cisco UC Integration for Microsoft Office Communicator (CUCIMOC) V8.0 (3)

Cisco Unified Personal Communicator (CUPC) V8.6.4

Cisco WebEx Connect

Cisco WebEx Meeting

Counterpath Bria v4.5

CounterPath X-lite v4

Dialpad Native Apps v0.25.1 and above and Chrome Apps v14.7.4 and above

Esna iLink for Cisco Jabber v10.1.15.1429 and highere

Estos ProCall

Five9 Virtual Contact Center v8.5

Fuze Desktop v4.8.0 and higher

Genesys Workspace Desktop Edition v8.5.126.07 configuration tips

Genesys Workspace Web Edition v8.5.401.05 configuration tips

Genesys PureCloud Window

GlobalIPTEL Juggler

Huawei eSpace

Joher Voice Operator Panel V2.28

MetaSwitch Accession Communicator v2.28

Microsoft Lync 2015 v15.0.5127.1000

Microsoft Office Communicator R2 3.5 (3.5.6907.268)

Microsoft Skype v7.41.0.101. (Later versions of Skype consumer are not supported by Plantronics Hub for Skype remote headset call control.)

Microsoft Skype for Business 2016 v16.4834.1000

Microsoft Teams

Mitel BluStar for PC v3.0.1876.0

Mitel Connect 2017

Mitel MiCloud Telepo for Desktop v4.5 and higher

Mitel MiCollab Desktop Client v8.1 and highe

Mitel MiCollab Web Client for Chrome/Firefox v8.1 and higher

Mitel MiVoice 2380

Mitel MiVoice Business Console v8.0

NEC Univerge 3C v8.7.1NEC

Univerge SP350 v6.11.0.0 and V6.10.0.0

Nfon softphone

RingCentral Office v9.4 and higher

SAP Contact Center (formerly known as BCM) v7

Shoretel Communicator v14.2 (Additional configuration required for the Shoretel TAPI Driver. Contact your system administrator)

Swyx SwyxIt! v10.40.2694 and v11.10.1.0

Telavox Desktop

Telepo BCS

Unify Circuit Desktop Client v1.1.8505 and higher

Unify Circuit Web Client for Chrome/Firefox v 1.1.8505 and higher

Unify OpenScape Desktop Client Personal Edition v7 R1.47.23 and higher

OpenScape Fusion for Office V1 R6.46.36

Wildix WMS v3.80.31106.05

Zoom Meetings v.4.3.4633.0128 and higher configuration notes

Hi, I'm Kyle!

I manage this blog. Feedback, comments, compliments, criticisms, or any other questions? I'll take them all!

Kyle Newgent wearing a Leitner office headset

Kyle Newgent
Headset Blogger