Headset Answers

Our internal database of over 1,000 headset articles, made available to you for free.

Can you mute the ring tone on a Marathon
Why yes you can! With the headset in the OFF position, click the Volume DOWN button on the headset until you don’t hear any more beeping. The ring tone tha...
Marathon/Partner Phone - No Ringing in Headset When phone Rings
(Marathon Discontinued) Step 1 Make sure the ringer is not turned off. Just like on the OfficeRunner you can adjust the incoming ring volume by using the v...
Marathon Mute and Volume
To mute the Marathon you must first turn it on, then press the mute/flash button on the earpiece. Just a quick press and release. You’ll know the mute is act...
Is there a Replacement Battery for the Marathon and/or Dialpad?
YES! Catalog code: 2005 This battery works for both the Dialpad and the Headset.
Marathon/Lifter mode - No ring detection.
(Marathon Discontinued) 1ST Please note that the Marathon's actual earpiece ringer may be turned down/off. While not on a call, users should turn up earpiece...
What are the Buttons and Lights on the Marathon Lifter?
THIS LIFTER IS DISCONTINUED!This is the new version of the AT&T Handset Lifter for the Marathon system. It’s slightly different from the TL7000 so check ...
How do I pair my TL7600 Marathon mic with an AT&T DECT 6.0 phone?
Do you have a Customer has the Marathon TL7600 mic (catalog# 2313 DISCONTINUED) and wants to pair it to their AT&T telephone? Well good news, it should...
How do I set up an AT&T Marathon Headset with a Cordless Phone?
(Marathon Discontinued)Set up:1. Plug power cord into headset base (and wall)2. Plug splitter into the wall jack (splitter has 2 available ports)3. Plug Tell...
Do we have a replacement battery for the Marathon dial pad?
We sure do! But where can we find this rumored battery? Well, it’s the same battery that the Marathon mic uses! Just type in Cat #2005 and you will have t...
How to setup an AT&T Marathon with a Partner phone
(MARATHON Discontinued)AT&T MARATHON set up w/ Partner Phone:1) Plug power cord into the green Power port in the back of the MARATHON base2) Plug one sid...
Does the TL7610 work with the Zoom Switch?
BOTH DISCONTINUED YES! The TL7610 works with the zoom switch.... HOWEVER - on the underside of the Zoom is a Polarity Switch and it must be set to B for ...
How do I set up the Marathon with an Office Phone (Not a partner Phone)?
How to Set Up a Marathon with a Office Phone! - (Marathon Discontinued)Step 1) Remove the cover from the back of the Marathon Base.Step 2) Have the Customer ...
TL7610/TL7601 (Marathon) Partner phone guide
How to Setup Your TL7610: 1. Plug the connector cord into the back of the TL7610 base in the jack with the red dot. A. If your Partner Phone has an auxili...
Is there an easy way to understand the Marathon connection cords?
YES! (Marathon Discontinued) Marathon Presents: The Cord Brothers RED CORD (RJ11) ...
Does the TL7601 Dial Pad Support Caller ID?
Unfortunately, it does not. The TL7601 Dial Pad does not support Caller ID. The dial pad will store the last 5 numbers dialed in order to redial, but it d...
How to set up the AT&T Marathon lifter
(AT&T Marathon & it’s Lifter has been discontinued )The AT&T lifter is different from the usual lifters. It does not lift the receiver. There is ...
Marathon alert tone beeps
MARATHON ALERT TONES 3 Quick Beeps When Turning On = The headset has no link to the base. 3 Quick Beeps When On A Call = The headset is out of range o...
I Have a Partner/MLS Phone, but I want Something Like the CS50 - What About the AWH54?
[MARATHON DISCONTINUED]The AWH54 is just like the CS50, but is modified to eliminate static or echo that happens with headsets on Partner phones. AWH54 requi...
How do I use the TL7601 aka Marathon Dialpad?
[DISCONTINUED]These instructions only apply to Partner Phone systems. Some of these functions may work when connecting directly to the wall but we cannot say...
The light on my TL7610 headset is rapidly flashing!
(Marathon Discontinued) If the light on the AT&T TL7610 is flashing like crazy there is a cure. - Remove DCA from the base. - Remove Battery from the ...
TL7610 Lifter mode (Marathon)
AT&T Marathon (TL7610) has 2 operational mode. This allows it to be used on multi line phones, single- line phones, or Partner Phones by AT&T, Luce...
Can You Use a Busy Buddy with the AT&T Marathon When Using a Partner Phone?
(Marathon Discontinued)Great question!You can not use the Busy Buddy with the AT&T Marathon when going through the AUX jack of the phone.The size of the ...
How to de-register/re-register my AT&T Marathon Mic?
(Marathon Discontinued)   THE MIC IS OUT OF THE BASE FOR DEREGISTRATION & FOR THE 1st 2 STEPS OF REGISTERING THE NEW MIC   DEREGISTRATION:   1. Disconne...
Is there any way to Reduce Interference while using the Intercom on a Partner Phone with the AT&T Marathon?
YES! Try lowering the microphone volume on the Marathon, the Marathon’s listening volume, and especially the Partner phone’s volume control for best results.
Setting up a Marathon as a stand-alone phone
The Marathon is one of our few wireless headsets that can be used as a stand-alone telephone! To do this, the Customer NEEDS A DIAL PAD! Here is the set-up...
I'm a lefty! How do I Make the Marathon Behind-the-Neck Band go to the Left Ear?
[MARATHON DISCONTINUED]Well, worry not my left-handed friends! You can make the AT&T Marathon’s behind-the-neck band work on your left ear! Here’s how (r...
Is There a Reset for the Marathon? Fading Sound
[MARATHON DISCONTINUED]IS THERE A RESET FOR THE Marathon (TL7610)?Yes and No.Unlike the other brands of headsets, there is no specific reset guide for the Ma...
Can I pair the TL7600 Mic Directly to a Phone?
[MARATHON DISCONTINUED]YES!The TL7600 can be paired with some AT&T Cordless phone bases.To register the headset to an AT&T DECT cordless telephone ba...