Headset Answers

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Is there any nickel in GN/Jabra products like the 9120/9125 or 9350
(ALL JABRA DISCONTINUED!) There is no nickel in any GN / Jabra products. For Customers with nickel allergies, any GN product is 100% okay.
Jabra GN 9330 / 9350 lights and indicators
Products DiscontinuedBase visual indicators Telephone mode button’s indicator/ Lit when in telephone mode and flashing when linked up Base...
How do mute the mic on the GN 9120 / 9125
PRODUCT DISCONTINUED To mute the headset if that does not work is to quickly press the minus (-) button twice (See Figure 3) until the red light turns on (...
Does the Jabra Stone 2 Come in Different Colors? (DISCONTINUED)
(DISCONTINUED)Yes; it comes in leather and blackHowever, we only offer the leather.
Will Leitner Poly EHS cable work with Jabra wireless
Short answer; noWe all know Leitner and Jabra use the same settings on Polycom phones, but Jabra can NOT use Leitner EHS cables for Polycom phones.It does fi...
Is There a Reset for the 9350?
1) Turn the headset OFF, and place the headset in the charging base. 2) Unplug the DCA from the bottom of the base unit (you’ll have to remove the rounded s...
Is There an Ear Cushion that would fit with the Earloop on the 9350?
Yes! The Leatherette ear cushion for the 9120/9125 works great. Feel comfortable recommending this as the replacement earpad. Catalog #9187 P/N 0473-279 ...
Does our Jabra Evolve2 40 connect to cell phones
No, not this one!This model has a standard USB-A connector designed to plug into computers. There is a versin with a USB-C, but that one is different.We nee...
Jabra Engage 75 - switching sides
How to move headset from right side to left side (and vice versa)When in headband Take headset off your head Rotate mic so it is facing the opposite way as b...
9350 LCD Display Functions
Your 9350 base unit has a LCD display and display control (please note that the 9330 does not have the LCD screen) with which you control 5 settings:1 Transm...
What are the Basic Troubleshooting Techniques/Resets for the GN9120/9125?
ALL DISCONTINUED!Basic Troubleshoot Features:If you’re experiencing an echo with the 9120 or find that people say they are too soft or too loud, then adjusti...
Jabra wireless setup with EHS40
Yealink Model #s EHS 40 is compatible with: SIP VP59, T58A, T57W, T53W, T54W, T53, T48S, T46S, T42S, T41SPLEASE NOTE: If an expansion module has been connect...
Is the battery replaceable in the Jabra Engage 75?
Yes, it is possible to replace this battery!Much like our OfficeRunner and DW Pro headsets, the battery can be replaced, but it ain't easy. But here is a br...
Jabra Engage 75 - The meaning of lights
What do all the lights and indicators on the Jabra wireless mean?On the base:Green Handset: Press this to turn on headset in phone mode (does the same thing ...
Troubleshooting the Jabra 9450
  FAQS AND TROUBLESHOOTING   Q How do I do a battery reset on the Jabra Pro 9450? A Unfortunately, you can’t! The Jabra 9450 Pro needs a tiny screwdriver to...
Jabra Engage 75 manual
Super simple. If you want the Jabra Engage 75 manual, then click here to see it!
Jabra 9450 setup
ALL JABRA DISCONTINUEDConnecting to a desk phone will vary depending on the type of phone used. OPTION 1 Desk phone with headset port This type of desk p...
What Phones or Amps are the Different GN Netcom 8800 Cords Compatible With? What's the Smart Cord?
GN Netcom Connector Cords GN Netcom supplies one line of headsets that adapt to different phones or amplifiers via different connector cords. These connecto...
How do I Install my RHL1000 Handset Lifter to my Telephone (DISCONTINUED)
The RHL 1000 handset lifter accessory will plug into the aux port on the bottom of the cordless or wireless headset base unit. This aux port may be covered w...
How do I conference two Jabra 9450 headsets?
(ALL JABRA DISCONTINUED!)The Jabra PRO 9450 enables up to three additional Jabra PRO headsets to be connected to the base forconferencing.Conferencing Addit...
GN9120/9125 Not Taking a Charge (Reset Instructions)
This means the 9120 needs be re-synced. This is done in a similar way to the Plantronics CS Wireless models, except it is a bit more difficult because of th...
Jabra Engage 75 Mono basic functions
Here we will tell you how to do all the little things that will make your headset experience better!Turning headset on/off:It's as easy as pressing the silve...
Do the Jabra GN 9120 and 9125 use the same battery?
(ALL JABRA DISCONTINUED!) Yes! GN Battery kit for 9120 and 9125 (Part # 14151-01)
Jabra Engage 75 setup with cell phone
Setting up the Jabra Engage 75 with a cell phone via BluetoothJabra allows you to connect 2 different Bluetooth devices to their basePairing to cell phone Pr...
What Headsets Will Work With a 6210 Base? (DISCONTINUED)
NO JAWBONE. NO BLUE PARROTT. NO SENNHEISER Most Plantronics and Jabra headsets will work.
Jabra Evolve2 40 manual
Simple stuff here, just a manual for the Evolve2 40Well, Here it is!
Jabra Engage 75 Factory reset
To reset the Jabra Engage 75 with touchscreen display, using the base, follow these steps:1. Dock the headset in the base.2. Press Menu button for 2 seconds ...
I Have No Sounds at all on my 8000 MPA
(GN8000 DISCONTINUED)This means one of five things and almost never a sign of a defect:1) The compatibility switch is set to the wrong letter (the switch lab...
I need a lifter for my Jabra headset. Do we sell one?
As you may have heard, we’ve DISCONTINUED the Jabra GN1000 Lifter. BUT, did you know that you can use a Leitner Lifter with Jabra wireless headsets?! YEP! ...
Ring sensor for RHL 1000
You can try to put in an order through special orders! Part# 07-0187 ring sensor for the RHL 1000.
Multi-unit Conferencing for GN 9120/9125
(ALL JABRA DISCONTINUED!)The 9120 has multi-unit conferencing capability that lets up to four headsets join in on a call from a single base unit. And since ...
How do I Adjust the Mic Volume on my GN9120/9125/
(PRODUCT DISCONTINUED) With the headset turned on (or while on a call), press and release the (+) and (-) buttons simultaneously to change the volume contro...
How do I Set up my 9300/9350?
Note: Your Guide for basic set-up and use contains the primary set-up and connection instructions.GN 9350 GN 9330 GN 9330 USB1) Headset portIf your telephone...
GN 9120/9125 Troubleshooting/Resets
ALL DISCONTINUED!Basic Troubleshoot Features:If you’re experiencing an echo with the 9120 or find that people say they are too soft or too loud, then adjusti...
How do I Change the Compatibility Dial on the 9120/9125?
(DISCONTINUED)The compatibility wheel is located on the back of the base.It is lettered A -G, although it is really hard to see! Most people will say there a...
CLeaning, care and Maintenance for the 9120/9125
(DISCONTINUED)Cleaning, safety and maintenanceClean the headset, including the headset boom and ear loop piece, by wiping with a slightly damp clothas requir...
Quick Guide to Using the 9120/9125 Buttons and Beeps
Multifunction button: B/center button The multifunction button (B) serves several functions, depending on how long the button is pressed for: Answer / make...
Do any GN Models Have the Equivalent of an Intellistand Switch?
(DISCONTINUED!)9120, 9350, 9330, 9330 USB all will power-on automatically when taken out of their respective charging bases.*think #4 switch down on OfficeR...
My Jabra Headset is not Beeping or Ringing When the Phone Rings in
This usually mean 1 of 3 things: Either the Handset lifter is not over the speaker, the ring sensor is off, or the ringer sensitivity control is turned dow...
How can I Troubleshoot my RHL 1000 if it's Stuck in the Lift Position?
It may just need to be replaced. This is most likely a defective motor. It may occur straight out of the box, or after using for awhile. Troubleshooting...
What GN Codes go with What Phones and Amplifiers - 8800 Cords
These GN Netcom cords 8800-01 & 8800-02 work for any of these headsets: GN 2110 ST (DISCONTINUED!) GN 2115 ST (DISCONTINUED!) GN 2117 ST (DISCONTINUED!)...
Can I listen to music via Bluetooth on Jabra Engage 75?
Yes you can!If your cell phone settings are set so that the headset can be used for Audio as well as Calls, then you can! To make it work, simply play some ...
How do I Conference Two Jabra 9450 Headsets?
(ALL JABRA DISCONTINUED!) The Jabra PRO 9450 enables up to three additional Jabra PRO headsets to be connected to the base forconferencing.Conferencing Addi...
9120/9125 Basic Troubleshoots
(DISCONTINUED)I do not hear a dial tone.• Check that all the cords and plugs are connected correctly.• Check that the power adapter is plugged in and has pow...
Jabra Engage stopped working with cell phone
Jabra is no different than other Bluetooth headsets, so the troubleshooting will be about the sameForget and re-pair device: Go into the Bluetooth settings o...
What do all of the Lights and Buttons mean on the GN 9350? Is there a reset?
Lights on Base (pictured at upper right): A) Telephone mode/Base talk button (Lit Blue when in telephone mode and flashing when headset is active). B) US...
What do the buttons on the Jabra GN1000 lifter do?
Please view the pictures below and follow along using the red numbers: 1) This button can MUTE the Jabra ring detection. That’s right, turn it completely ...
Jabra Engage 75 pairing new mic
How to pair/re-sync Jabra Engage 75 micThere are a couple of ways to do this, which are outlined belowPair by docking:Simply put headset in the charger and i...
Jabra Engage 75 setup with computer
Jabra Engage 75 (Mono) setup with PC Plug power into back of headset base, then other end into a wall outlet or surge protector Plug provided USB cord into t...
Jabra Engage 75 setup with desk phone
How to set up the Jabra Engage 75 (Mono)Setup with desk phone: Headset jack Plug the provided phone cord (with a blue sticker) and plug it into the Blue pone...