Headset Answers

Our internal database of over 1,000 headset articles, made available to you for free.

Guide to CS50/55 switches including compatibility and volume switches
(CS50 AND CS55 DISCONTINUED)There are several switches on the CS50. Here is a brief description of what each one does:1)1-2-3-4 Screw, located on the left ha...
Plantronics Voyager Legend Basic Info
Comes in a comfortable over-the-ear version. Noise Cancellation-- Active Wideband Audio Digital Signal Processing Connects to cell phones via Bluetooth ...
CT12/CT11 Parts Guide (DISCONTINUED)
ALL DISCONTINUED! Part # Description Price 43298-01 Headband, CT12 ...
Can I switch wearing sides on my CS530 ear piece?
Can you switch from the right to the left ear (vice versa) on the CS530 mic? Yes you can! The mic rotates almost a full 360 degrees and then can be tucked u...
What are the Differences Between the PLantronics P10 and the Two-prong Adapter (TPA)?
Plantronics P10 Two-prong Amplifier The P10 is a headset amplifier that plugs into operator consoles, PBXs, and most carbon ACDs. The P10 connects to H seri...
How to change default mode on Savi wireless
To change your default outbound line : This feature sets the preferred outbound line when the headset call control button is pushed while all lines are idl...
What Comes with Each Plantronics H-Series and Polaris Corded Headset? (ALL POLARIS DISCONTINUED)
H351 (DISCONTINUED) • HDS • CP • 40709-02 $4.95 / $7.95 CAD • 29960-01 $9.95 / $15.95 CAD • 32678-01 H351N (DISCONTINUED) • HDS • CP • 40709-02 $4.95 / $7....
New M22 Plantronics Amplifier basic info
Product M22-7 (M22) Catalog 1006 P/N 43596 - 64 Warranty ...
Conferencing Savi headsets
How to conference extra Savi Headsets: 1) Place a call on the Primary headset (or just make sure the Primary headset is on and has the light on it). 2) Pla...
How do I change Between the Different Modes on the Savi?
Figure 8 Computer Mode buttonFigure 9 Bluetooth Mode buttonFigure 10 Phone Mode buttonThese buttons are used to change in between the various modes of use av...
Plantronics Savi W710 and W720 basic info
Savi W710 and W720 Basic Info DISCONTINUED! -Can connect to your desk phone, PC, and bluetooth -Lightest DECT headset available -- .67oz -Comes in either ...
What is the Plantronics XD Series
It’s an Emoji: XD And it’s a special new series of headsets from Plantronics! While we don’t carry the XD Series, here are some things to know about it:...
General P10 Information for Phones with two Prong Connection
The P10 Plugs into operator consoles, PBXs and most carbon ACDs Their are many different P10’s available. To see which one they need get the mod...
Can I Limit the DB Level of Savi?
You can change the maximum decibels(dB) of the Savi W740 headset to help protect your hearing. These features are especially pertinent for European or Austra...
AC/DC Adapter Specs for S12 and T20 (BOTH DISCONTINUED) Are there 2 Different Power Cords for the S12 and T20?
(ALL DISCONTINUED) In JUNE 2009, Plantronics made a change to the DCA power cord for S12 and T20 bases. This is important to know because they are not in...
My CS50/55/70/351/361 is not Getting the Range it's Supposed to
The Plantronics CS50 / CS55 / CS70 / CS351 / CS361 gets UP to 300 feet in an ideal situation. The range depends on the environment such as other wireless de...
Is There a CS50 Resub/Resync Form I can Email to Canadian Customers? (DISCONTINUED)
Yes, you can find it in the Forms Tower folder in the Employee Shared Drive (U:). 1) Go to your Start menu 2) Open “employees on ‘enterprise8’ (U:)” 3) Op...
How do I Pair my Bluetooth Device to my Savi Headset?
THE SAVI W740 MIC IS NOT A BLUETOOTH HEADSET!!The base itself is what makes the bluetooth connection to your bluetooth device.You must keep your bluetooth de...
Does Plantronics Have a Headset for the Stock Trading Floor?
Model SHR2150-01. Single-Channel, behind-the-head mounted headset top with a Noise-cancelling Microphone, an H-Series Quick Disconnect and a 2.5mm right-...
Can I use my old cs251 or 361 headset on my new cs500 base?
NO WAY! OLDER CS SERIES HEADSETS (CS50, CS70, CS361) WILL NOT WORK WITH THE CS 500 SERIES. THEY MAY LOOK LIKE THEY FIT BUT THEY DO NOT WORK.
Is There a Replacement Connector Cord for Amps?
Why, yes! You can order them Product Code: PTS/CC This is the Headsets.com Connector Cord from Executive Pro Amp to Phone. Here’s all the info you’ll need...
CS540 Battery Info
CS540 Battery Information - Catalog #2293 Battery Reset See image to the right 1) Remove ear loop or headband 2) Slide battery door down...
Is There an Easy User Guide for the CT14?
YES! But we didn't make it! So Shhh! Don’t send it to Customers! http://headsetplus.com/PDF/CT14-userguide.pdf Just copy and paste the link above int...
SP-02 Accessory Guide
Top - The SP-02 Bottom - The SP-02H (This version comes with a Polaris RJ9 to QD cord) * 40286-01 -CABLE ASSY, 10' EXT., COIL, MALE/F...
Plantronics CS500 series beeps and tones
Out of Range - 2 beeps (one “mid” tone when back in range) Low Battery -1 beep every 10 sec (Recharge headset for 1-3 hours or until charge light goes soli...
How do I hook my CS50/55 to my Avaya EHS for 2420, 4600, & 5000
[CS50/55 DISCONTINUED][CS50 AVAYA 2420, 4600, & 5000 EHS DISCONTINUED]What you’ll want to do is this--Take the side of the y-cable with the rounded 3.5mm...
How to set up and use your CT14 (DISCONTINUED)
NOTE: CT12 or CT14 can be used by itself on a single analog line, as a stand alone or cordless telephone. Package Contents: 1. Convertible Headset 2. Remot...
How do I Decipher Plantronics Date Codes on Corded Headsets?
These numbers are Plantronics’ date codes. Here’s an example: 11-05 H10NA The 11-05 is simply a month and year of manufacture, in this case 11/05 or Novem...
CS540 Removing/adding/changing wearing style
Changing headset configurationChanging/Removing earloop Gently pull the eartip from the headset. Rotate the earloop down 90 degrees.Note: You will feel resi...
What Accessories Will Workwith the new CS500 Series Headsets?
In a nutshell, everything that currently works with our CS Series headset with the exception of the Electronic Hook Switches.Compatible Accessories for ALL C...
Plantronics Savi meaning of lights
(8, 9, 10)Mode button ____ Orange light: Initiating a connection. If the light never changes from this color, then no connection could be established. ___...
Plantronics Vista Buzzing
Go to the slide compat switch settings on the left hand side of the Plantronics Vista M10/M12/M22. In some cases it should be set at 6 rather than 5. If ...
Can I Pair my CA12CD-S Adaptor to my old CA12CD Base?
NOPE. CA12CD-S/CA12CD both discontinued Plantronics discontinued the CA12CD unit quite awhile ago. The CA12CD-S is NOT the same thing and the remotes canno...
Do We sell a battery for the CS510 and CS520?
Answer: Nope! This battery comes with a special tool to help Customers get the battery in and out of the headset a bit more easily. WE DO NOT CARRY IT BUT ...
Do the CS50 and the CS55 have the same Replacement Headset?
NO! They are not interchangeable!The CS50 (DISCONTINUED!) Replacement mic is a longer mic.The PN 64402-11This product is DISCONTINUED and we do not carry it!...
Supra Plus (HW251N, HW251, , HW261N, HW261, H261 Discontinued)
ALL VOICETUBES DISCONTINUED! ALL PRICES MAY NOT BE CURRENT. CHECK THE WEBSITE FOR CURRENT PRICES AND AVAILABILITY. Part # Description ...
What are the Tones for the CS500 Series Headsets?
Out of Range - 2 beeps (one “mid” tone when back in range)Low Battery -1 beep every 10 sec (Recharge headset for 1-3 hours or until charge light goes solid)M...
Will I Hear Different Tones on my Savi for Each Type of Call?
The Savi W740 has a different tones for a phone call, a bluetooth call, and a computer call. Unlike the OfficeRunner, you will receive notifications of a sec...
What Materials are Plantronics Headsets Made of? I'm Allergic to Latex!
LATEX FREE! February 20, 2007 To Whom it May Concern: We would like to take this opportunity to explain our manufacturing methods of our headset products,...
Reading the date code on the CS500 series
The Date Code for the CS500 Series is located on the label on the bottom of the base and consists of four digits (MMYY). This may help us determine if a he...
Is there a 2.5mm Adapter for the Savi and CS500 Series?
YES!Plantronics does have available a 2.5mm adapter for the Savi and CS500 series.You can find it on the website at Cat#2180
Date Codes for Plantronics Voyager units
B is for the Base, the 2nd Letter = the month the unit was manufactured; A=Jan, B=Feb, C=March, D=April, E=May, F=June, G=July, H=Aug, I=Sept, J=Oct,...
How do I Mute the Call on the CS530 or CS70 (CS70 DISCONTINUED)
To mute the headset, long press the volume down button (3 seconds). Press and hold again to unmute. Talk indicator light (green light) on base will flash w...
How do I set up my MX10 with a CS55 wireless Headset?
The MX10 has been tested by Headsets.com Product Support with Plantronics CS Series Wireless headsets. Please use the following instructions for the corresp...
Can I conference between a Bluetooth, phone, and computer call on my Savi?
Absolutely!You can conference in two different types of calls using the Savi W740, i.e. you can conference in a Bluetooth conversation to a phone conversatio...
Where are the Configuration Controls on the Savi Base?
5Mic volume6Compat switch7Speaker volumeRecommended settings are-Listening Volume: 3-Speaking Volume: 3-Configuration: A (Cisco headset jack: E)
IS there a Savi W740 replacement battery?
There is a replacement battery available for the Savi W740.Here are the details:Catalog Number: 2081Part Number: 84598-01Product Code: PTR/SAVIW740/BATTERYTh...
How do you change the range/talk time on the Plantronics Savi?
The Plantronics Savi has 3 settings to adjust range, but the further you set the range, the lower the talk time will be. To adjust the range: 1) Place th...
How do i set up the Plantronics S11/S12? (Both Discontinued)
(DISCONTINUED!) It’s super easy! Here are the steps: 1) Remove the handset cord from your telephone and plug it into the S10/S11/S12 handset jack. 2) Plug...
Savi W740 basic info
Savi W740 -Can connect to your desk phone, PC, and bluetooth -Lightest DECT headset available -- .67oz -Comes with on in-ear, over-the-head, and behind-the-n...