Headset Answers
Our internal database of over 1,000 headset articles, made available to you for free.
Wireless Y-Adapter - General Setup and Functionality
Wireless Y Training Adapter - General Setup & Functionality CAT #1070NOTE: With direct-connect compatible phones (e.g. Nortel, NEC, Mitel, Comdial models...
OfficeRunner/DWPro Resets*
[DW PRO1 DISCONTINUED][DW PRO2 DISCONTINUED]Standard Reset (DCA Reset)
Remove the AC/DC power cord from the back of the base (under the yellow sticker) Note:...
OfficeRunner/DWPro Multiple Mic Pairing Instructions*
**The OfficeRunner can accept up to 3 additional headsets for conference calling or training**Pairing an Additional Headset“Hi (insert Customers name),Below ...
Dipswitch Reset*
[DW PRO1 DISCONTINUED][DW PRO2 DISCONTINUED]Dipswitch ResetDipswitch Reset:1) Place the headset in the charging base.2) Remove the DCA power cord from the ba...
BusyBuddy & Busy Beacon setup*
BusyBuddy & Busy Beacon setupBUSY BEACON DISCONTINUED1) Plug the power cord into the top of the Busy Buddy (or Beacon) box (this is the side that was 3 p...
Sennheiser Yealink EHS 36 Setup*
[DW PRO1 DISCONTINUED][DW PRO2 DISCONTINUED]Sennheiser Yealink EHS 36 Setup (Cat #2184)What is in the box:- Yealink adapter box,- RJ12 Cord (short round cord...
What is the "USB Auto Audio" setting in EPOS Connect do?
Great question!USB Auto Audio will turn on your headset automatically on computer mode whenever it hears audio play through the base. It does takes about 7is...
OfficeRunner Training Bundle info*
[OFFICERUNNER DISCONTINUED]The OfficeRunner Trainer Bundle offers flexibility to any desk. If you've already got an OfficeRunner, or other Sennheiser wireles...
ORL12 Lifter Overview: Set up, height adjustments, programming ring detection, & videos*
ORL12 Handset lifter works with Sennheiser wireless headsetsContents in the box:1. ORL12 handset lifter2. Microphone (ring detector)3. Cable with two RJ114. ...
Sennheiser Polycom EHS Setup (Cat #1778)*
Sennheiser Polycom EHS Setup (Cat #1778)1. Remove DCA/USB from the charging base2. Plug the hook switch into the Headset jack and 5 pin jack on the back of t...
Sennheiser OfficeRunner Battery Reset*
E-mail ready to send instructions (copy/paste). Be sure to include Customers name.OfficeRunner Battery Reset“Hi (insert Customers name),Below are instruction...