What is the AWH55?

AWH-55 IS DISCONTINUED

RECOMMEND OFFICERUNNER WITH CEHS-AV-05 OR ORL12

The AWH55 is just like the CS50 - it looks the same (except for the Avaya logo on it), it has the same talk time, charging, range and noise-canceling features as the CS50 - but with certain Avaya phones, you have the remote answering capability WITHOUT the HL10! Wow!!! This is called “Hookswitch” capability. Which models work that way? Glad you asked -

Optimum capability works like this:

AWH55 plugs into both headset port and EU24 port. Gives remote answering and electronic ring detection. Follow

Setup 1 in users guide with the following phones ONLY:

2420

4610SW

4620

4620SW

4621SW

4622SW

4625SW

4630SW

5420

5610

5620

9620

9630

9640

9640G

9650

The second best configuration works like this:

AWH55 plugs into the headset port for remote answering. Must use external ring detector cord to get ringing. Follow Setup 2 in users guide with the following phones ONLY.

2410

2420

6416D+M

6424D+M

IMPORTANT: With all other Avaya phone models the AWH55 works the EXACT SAME WAY as a CS50, requiring the HL10 / HL1, so unless the Customer has one of the phones listed above there is NO ADVANTAGE to using the more expensive AWH55. And the standard CS50 / 55 / etc. will also work just fine with all the above listed phones.