What's the Difference Between Our Online Indicator Lights?

Updated by Hayden Everly on Feb 7, 2024

Headsets.com Busy Buddy:

busy light comparison

Compatibility Warning: MAY NOT work with ANY Cisco EHS, Cisco SPA phones headset jack, or Marathon Partner Set-Up -- SET UP FIRST THEN TEST.

Power Source: Could use power cord or USB

Color: Red solid when on an active call, blue when we flip the switch for DND

Sensitivity:Dial is located on the left hand side of the box in adjustments are needed

Connection: RJ9

Setup: HDS Answers # 2106

Design: Top light in the 2nd picture (to the right)

Headsets.com Busy Beacon(DISCONTINUED) :

busy beacon

Compatibility Warning: MAY NOT work with ANY Cisco EHS / Plantronics EHS / Polycom EHS with VVX models / Marathon Partner Set-Up. Busy Beacon is an LED light so it might function and not burn out. Let our Customers know we guarantee compatibility.-- SET UP FIRST THEN TEST.

Power Source:Could use power cord or USB

Sensitivity: Dial is located on the left hand side of the box in adjustments are needed

Color: Red solid when on an active call, blue when we flip the switch for DND

Connection:RJ9

Setup: HDS Answers # 2106

Design: 1st picture to the right

Headsets.com Busy Light (DISCONTINUED!):

Compatibility Exceptions: Will not work with ANY Cisco EHS / Plantronics EHS / Marathon Partner Set-Up or Tel Wall Jack Set Up

Power Source: Power cord only

Sensitivity:Sound Sensitive (e.g. the light won't flash when the call is silent)

Color: Red bulb

Connection:RJ9

Setup: HDS Answers #332

Design: Top light in the 2nd picture (to the right)

Plantronics Online Indicator:

Compatibility: Wireless Plantronics units ONLY

Compatibility Exceptions: Will NOT work with older Plantronics EHS (ie. CS70/50/55 EHS)

Power Source:Piggybacks electricity from headset charging base

Sensitivity:Activation Sensitive (e.g. when the headset is on the light will always flash)

Color: urple light with red LEDs

Connection:3.5mm

Setup: HDS Answers # 287

Design: Bottom light in the 2nd pic to the right. The purple one :)

What is Headset Answers?

This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.

Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)

Looking for office headsets in the UK? Check out Headsets.co.uk.

Leitner LH470 Wireless Dongle Headset
Leitner Headsets logo

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What is Headset Answers?

This is the internal support database for Headsets.com. We manufacture and sell office headsets in North America. With over 25 years' experience in the business, we know headsets.

Please use our support database for free headset support, whether you’re a Customer of ours (or not). If you have problems, suggestions, or unanswered questions, please email us at hello@headsets.com (compliments also welcomed 😀)

Looking for office headsets in the UK? Check out Headsets.co.uk.

Questions/comments?