What is MagicJack?
Magic Jack, (also known as O.G. VOIP), is an internet-based phone service. Unlike newer, fancier VOIP systems that come with a router and lots of cords, it is literally just a plug-in box. A USB plug into your computer and a phone jack on the other side of the box.
From there, just think of MagicJack as your new phone jack, it's really that simple.
You plug in either a telephone or a headset on the open side and you’re good to go!
If you don’t have a phone to plug into it, use the buttons on your computer that the program provides to dial out. If you do have a phone, you don’t even have to do that much. It replaces your phone service, similar to Vonage.
What headsets can I recommend for a MagicJack?
Ep Chattaway (with Monaural or Binaural headset, plugged straight into the phone jack). This is your Customer’s best corded option.
If the Customer has installed the soft phone software that comes with the Magic Jack on their computer, they can plug a USB headset directly into their computer’s USB port and it should work just fine. You should NOT try to plug a USB headset into the extension that comes with the Magic Jack. Sound quality is not good.
Magic Jacks have an RJ11 connection, therefore we do NOT have telephone cord style corded headsets for Magic Jack. The quick disconnect cords we have are all the wrong size. In this case the Customer would need a whole telephone or one of the wireless options listed below.
AT&T Marathon (No Lifter Mode, Tel Wall Jack)
CT14 (plugged straight into the phone jack) (DISCONTINUED!)
To use a Leitner, OfficeRunner, or other wirless headset not listed above, the Customer would need to get a corded office phone to plug into the Magic Jack and then plug the wireless headset into that as normal.
DO NOT try to use USB connections for wireless computer headsets like the Leitner or the OfficeRunner. It won’t work, sound quality is terrible!
How do I set up a headset or phone with a MagicJack?
Magic Jacks are plug and play.
USB male connection on one side, female RJ11 telephone line connection on the other.
Plug the USB side into your computer and the telephone or headset you’re using into the other side. That’s really it.
For pictures of how to set it up, check out this link: