Why is my handset not working in the Leiter base?

Handset not working when plugged into headset base

DHSG/RHL Switch

When the headset base is set to DHSG, it turns off the handset port. So move it down to RHL to make it work

Note: If you move the switch, make sure to perform a resync so that the headset will work again

Defective unit?

If all the connections and compats are good (set to RHL), then sometimes it can be due to a faulty base, even if the headset works fine. In this case, we would need to replace the whole unit, as the problem is in the base.