Handset not working when plugged into headset base
DHSG/RHL Switch
When the headset base is set to DHSG, it turns off the handset port. So move it down to RHL to make it work
Note: If you move the switch, make sure to perform a resync so that the headset will work again
Defective unit?
If all the connections and compats are good (set to RHL), then sometimes it can be due to a faulty base, even if the headset works fine. In this case, we would need to replace the whole unit, as the problem is in the base.