Headset Answers > Why won't my Leitner go into computer mode?*

Why your Leitner wireless headset won't go into computer mode

The OfficeAlly will not go into computer mode if the USB isn't plugged into both the computer and the headset. So if it won't go into computer mode, make sure to push in all the connections, in the base and in the computer. Chances are, this will clear it right up.

Note: This is different than when the computer won't recognize the headset. For that problem, check out this articlecheck out this article!