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Your most unhappy Customers are your greatest source of learning
UC Davis Master of Science in Business Analytics
The Perfect Headset? Try the Leitner LH270
American Bar Association
America's Best Small Companies
Forbes finds success with offer to "Pay What You Want"
The Wall Street Journal
Blow your Customers away with these secrets from
Damn, I Wish I'd Thought of That!

Guy Changes His Name to HeadsetsDotCom We’re saddened to announce the passing of Jason Headsetsdotcom. After changing his last name for over $45K, Mr. Headsetsdotcom is passing on. Get the details

The OfficeRunner makes a great holiday Gift
The Tennessean
10 years later, has nearly doubled in size
San Francisco Business Times sends out Love Letters with every package
Baltimore Jewish Times sees growth in market, now hiring
The Street recognized as a Brand Hero
Leap TV recognized for online headset finder
Internet Retailer
California's First Lady Gets Free Gift Offer in Return for Breaking the Law
Maria Shriver, the wife of California Governor Arnold Schwarzenegger, has been photographed multiple times driving without a headset.
Still On The Rise
Investors Business Daily
Get a ticket, get a free gadget
Hands-free laws a boon for Bluetooth
On the road? Don't talk to the hand
Seattle Post Intelligencer offers free headsets
Customer Love Rewards
Service Untitled's recipe for happy Customers
Fortune Small Business named to the Inc. 5000 list
Inc. Magazine Internet Retailer calls up huge revenue growth
San Francisco Business Times
Mike Faith's view on Customer Love and the difference it makes
WS Radio - (20 minute radio interview)
Customer Service Difference #2:
Service Untitled wins Stevie® Award In 4th Annual American Business Awards SM We won a Stevie! See the quick video - (2:13 video clip)
No Mumblers!
FORTUNE Small Business on "Best Places to Work" list...again
San Francisco Business Times named to Inc. 500 list, second year running
Inc. 500 Conference, Savannah, GA
A Systems Approach to Hiring the Right People
Kauffman Foundation
Entrepreneur's Viewpoint: Mike Faith,
Kauffman Foundation
Fastest Growing Companies
San Francisco Business Times named in "Best Places to Work" survey
The San Francisco Business Times
Decide Upon Your True Dreams and Goals
Investor's Business Daily
Avaya starting to enjoy life on its own
CBS Marketwatch
Inc. 500 fastest growing company for 2004
Inc. 500 Magazine
Shiny, Happy People
Staffing for Growth
Catalog Success
Finalist in 2004 Ernst & Young Entrepreneur Of The Year® Awards
Ernst and Young - (2:30 video clip)
2004 Ernst & Young Entrepreneur Of The Year® Awards
Silicon Valley Biz Ink
Strategic use of Voice-Over-IP technology
CNN - (2:00 video clip)
You've Got Mail…
How to Win Customer Loyalty
Business 2.0 Happy with Its Growth Spurt
Catalog Age Develops UK Web Sites
DM News Online Newspaper
Avaya combines data, voice, PBX calls in one SOHO box
Network World Fusion Magazine
Interview with Mike Faith of
Drive You Nuts
The Root of All Great Service
CRM Buyer Magazine
Fastest Growing Companies
San Francisco Business Times
At Their Service
Entrepreneur Magazine
How doubled revenues in one year
Internet Retailer Magazine
Listening Ahead
Call Center News
Sounding Off On Headset-Only Phones
Call Center Magazine

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