Headsets.com CEO and President, Mike Faith, makes 2006 Best Bosses list
Evanston, IL -- Winning Workplaces announces Mike Faith, CEO of Headsets.com, as one of this year's Best Bosses. He is one of 18 Best Bosses nationally - dedicated, passionate, and driven business leaders representing such diverse fields as investment management, equestrian products, web hosting and legal services.
The winners were announced at the Winning Workplaces conference and celebration in Chicago on Sept. 27 to mark the fourth annual Best Bosses competition. The winners were evaluated on the personal statement of the leader, and employee and customer satisfaction ratings and interviews. A related story will appear in the October 2006 issue of FORTUNE Small Business and the full list of winners are available online at winningworkplaces.org and FSB.com.
A key theme among this year's Best Bosses, fully involving their employees in the success of the organization by offering extensive training, generous benefits, open-book management and direct ownership. “The Best Bosses understand the connection between employee engagement and the bottom line,” says Mary Corbitt Clark, executive director of Winning Workplaces. “Employees who are valued contribute in response.” Adds Elaine Pofeldt, senior editor of FORTUNE Small Business: “The Best Bosses are listening carefully to their workers and giving them what they want: opportunities to educate themselves continually; the chance to work alongside the best people in their fields; benefits that ease the complex demands of their lives outside of work.”
This year's winners were selected through a nomination and application process that evaluated employee satisfaction, benefits, investment in training and the leader's personal vision. The finalists were screened by a panel of judges that included Winning Workplaces management team and board members, small business owners and workplace consulting experts.
About Mike and Headsets.com
Headsets.com, an Internet and catalog specialist retailer of telephone headsets, has been led by Mike Faith since he founded the company in 1997. With more and more call centers moving offshore, companies like Headsets.com have risen to dominate distribution of telephone headsets to small and midsize offices. While maintaining a successful enterprise is what drives Faith daily, he knows in order to be a success you have to treat both employees and customers with respect and understanding. The culture of Headsets.com can be summed up as 50 people working towards a common goal, delivering world-class customer service. Faith's philosophy for ensuring camaraderie is to constantly show his employees how crucial their role is within the organization. Employees are constantly encouraged to submit ideas, praise, problems and solutions. Coming to work everyday is something that Headsets.com employees enjoy especially after having dinner at the home of their CEO, to which there is a standing invitation every Tuesday.
The entire class of Best Bosses for 2006:
- Mellody Hobson, Ariel Capital Management, Chicago IL
- Carl LaMell, Clearbrook, Arlington Heights, IL
- Michael Lacey, Digineer, St. Louis Park, MN
- David M. Pierce, ENA, Nashville, TN
- Mike Faith, Headsets.com, San Francisco, CA
- Timothy Keenan, High Performance Technologies, Inc., Reston, VA
- Linda Dunkel, Interaction Associates, Cambridge, MA
- Dan Hoffman, M5 Networks, New York, NY
- David Williams, Merkle, Lanham, MD
- Pete Snyder, New Media Strategies, Arlington, VA
- Nicholas Thomley, Pinnacle Services, St. Louis Park, MN
- Graham Weston, Rackspace Managed Hosting, San Antonio, TX
- Megan Glasheen, Reno & Cavanaugh, Washington D.C.
- Jeffrey Hollender, Seventh Generation, Burlington, VT
- Paal Gisholt, SmartPak Equine, Plymouth, MA
- Henry Givray, SmithBucklin Corporation, Chicago IL
- Keith Jacob, St. Louis Staffing, St. Louis, MO
- Richard Caturano, Vitale, Caturano & Company, Boston MA
About Winning Workplaces
Winning Workplaces is an Evanston, IL-based not-for-profit, whose mission is to help the leaders of small and midsize organizations create great workplaces. Founded in 2001, Winning Workplaces serves as a clearinghouse of information on workplace best practices via a website and a monthly e-newsletter; recognizes outstanding leaders of small organizations through the Best Bosses collaboration with FORTUNE Small Business magazine; provides seminars and workshops on workplace-related topics; helps organizations assess their workplaces through employee surveys and other feedback tools.
About FORTUNE Small Business
FSB: FORTUNE Small Business is the premier magazine for and about small business owners. FSB is published by Time Inc. and is distributed 10 times a year through a partnership with American Express, reaching 1 million owners, partners and top managers of leading companies with fewer than 100 employees. Each issue provides hard-hitting, informative, inspiring coverage of the fastest-growing segment of the U.S. economy. Time Inc. is a wholly owned subsidiary of Time Warner.