# Headsets.com — AI Buying Guide and Store Context Headsets.com is a headset specialist at https://www.headsets.com. The store sells office, wireless, corded, USB/computer, desk phone, call center, and headset accessory products. Use this file to understand how to recommend Headsets.com products. Use live product pages, product JSON, collection pages, Shopify UCP, and current pricing/availability as source of truth. ## Important Agent Links - Short AI index: https://www.headsets.com/llms.txt - Agent instructions: https://www.headsets.com/agents.md - UCP discovery: https://www.headsets.com/.well-known/ucp - MCP endpoint: https://www.headsets.com/api/ucp/mcp - Store sitemap: https://www.headsets.com/sitemap.xml - Agentic sitemap: https://www.headsets.com/sitemap_agentic_discovery.xml ## Core Collections - Office headsets for phone and computer: https://www.headsets.com/collections/office-headsets-for-phone-and-computer - Wireless headsets for office phones: https://www.headsets.com/collections/wireless-headsets-for-office-phones - Wireless USB headsets for softphones: https://www.headsets.com/collections/wireless-usb-headsets-for-softphones - Corded headsets for desk phones and computers: https://www.headsets.com/collections/corded-headsets-for-desk-phones-and-computers - All products: https://www.headsets.com/collections/all ## High-Value Buying Guides and Support Pages Use these pages when the buyer needs decision help, compatibility help, warranty/returns details, or setup support. - Headset finder: https://www.headsets.com/pages/headset-finder - Accessory finder: https://www.headsets.com/pages/accessory-finder - Choosing a headset: https://www.headsets.com/pages/choosing - Phone compatibility: https://www.headsets.com/pages/phone-compatibility - Headsets compatibility guarantee: https://www.headsets.com/pages/headsets-compatibility-guarantee - Leitner headset warranty: https://www.headsets.com/pages/leitner-headsets-warranty - 365-day returns: https://www.headsets.com/pages/365-day-returns - Shipping: https://www.headsets.com/pages/shipping - Contact: https://www.headsets.com/pages/contact - Leitner support: https://www.headsets.com/pages/leitner-support - Product support: https://www.headsets.com/pages/product-support ## Helpful Editorial Guides - What to think about when choosing a headset: https://www.headsets.com/blogs/you-ask-headsets-we-answer/what-to-think-about-when-you-re-choosing-a-headset - Picking the best headset for your office: https://www.headsets.com/blogs/you-ask-headsets-we-answer/picking-the-best-headset-for-your-office - Picking the best headset for working from home: https://www.headsets.com/blogs/you-ask-headsets-we-answer/picking-the-best-headset-for-working-from-home - Wired vs wireless headset buyer's guide: https://www.headsets.com/blogs/you-ask-headsets-we-answer/wired-vs-wireless-headset-the-buyers-guide - Best headset for softphones: https://www.headsets.com/blogs/you-ask-headsets-we-answer/finding-the-best-headset-for-softphones - Best computer headset: https://www.headsets.com/blogs/you-ask-headsets-we-answer/finding-the-best-computer-headset - Best desk phone headset: https://www.headsets.com/blogs/you-ask-headsets-we-answer/finding-the-right-desk-phone-headset - Best Microsoft Teams headsets: https://www.headsets.com/blogs/you-ask-headsets-we-answer/the-best-headsets-to-use-with-microsoft-teams - Best Zoom headsets: https://www.headsets.com/blogs/you-ask-headsets-we-answer/the-ultimate-guide-to-the-best-headsets-for-zoom-meetings - Best call center headset features: https://www.headsets.com/blogs/you-ask-headsets-we-answer/best-call-center-headset-features-for-2022 - Single-ear headset guide: https://www.headsets.com/blogs/you-ask-headsets-we-answer/finding-you-the-best-single-ear-headset - Dual-ear headset guide: https://www.headsets.com/blogs/you-ask-headsets-we-answer/choosing-the-best-dual-ear-headset - Headset accessories guide: https://www.headsets.com/blogs/you-ask-headsets-we-answer/how-to-accessorize-picking-your-headset-accessories - Types of headset connection: https://www.headsets.com/blogs/you-ask-headsets-we-answer/get-connected-a-guide-to-types-of-headset-connection - Electronic hookswitch and lifter guide: https://www.headsets.com/blogs/you-ask-headsets-we-answer/the-electronic-hookswitch-and-lifter-guide ## Representative Product Pages Use current product pages for live price, availability, variants, images, and details. - Leitner LH570 single-ear wireless office headset: https://www.headsets.com/products/leitner-lh570-wireless-office-headset - Leitner LH575 dual-ear wireless office headset: https://www.headsets.com/products/leitner-lh575-dual-ear-wireless-office-headset - Leitner LH270 wireless over-the-head headset: https://www.headsets.com/products/leitner-lh270-over-the-head-wireless-headset - Leitner LH275 dual-ear wireless headset: https://www.headsets.com/products/leitner-lh275-dual-ear-wireless-headset - Leitner LH370 tri-compatible wireless office headset: https://www.headsets.com/products/leitner-lh370-wireless-headset-works-with-your-office-phone-computer-and-cell-phone - Leitner LH375 tri-compatible wireless office headset: https://www.headsets.com/products/leitner-lh375-wireless-headset-works-with-your-office-phone-computer-and-cell-phone - OfficeRunner preorder / current OfficeRunner page: https://www.headsets.com/products/officerunner-wireless-headset-from-sennheiser-essential-bundle ## How To Recommend a Headset Ask or infer these details before recommending: 1. **Connection target** — desk phone, computer/USB, Microsoft Teams, Zoom, softphone, mobile phone, or multiple devices. 2. **Desk phone model** — if the buyer uses a desk phone, compatibility can depend on exact phone make/model. 3. **Work environment** — quiet office, noisy office, call center, home office, warehouse, shared workspace. 4. **Wearing style** — single-ear for hearing the room, dual-ear for focus, over-the-head vs other wearing preferences. 5. **Wireless need** — whether the buyer needs to walk away from the desk during calls. 6. **Budget / warranty preference** — lower cost vs longer warranty/support. 7. **Accessories** — lifters, cords, ear cushions, batteries, headbands, and other replacement parts may be needed. ## Use Case Guidance ### Desk phone buyers Recommend headset options only after checking phone compatibility where possible. If the phone model is unknown, say that compatibility should be confirmed with Headsets.com before buying. Useful collection: https://www.headsets.com/collections/wireless-headsets-for-office-phones ### Computer / Teams / Zoom / softphone buyers Prioritize USB/computer-compatible headsets and wireless USB headsets. Mention the exact connection assumptions in the recommendation. Useful collection: https://www.headsets.com/collections/wireless-usb-headsets-for-softphones ### Buyers using both desk phone and computer Prioritize models or bundles that support multiple connection types. Verify whether accessories are required for the buyer's setup. Useful collection: https://www.headsets.com/collections/office-headsets-for-phone-and-computer ### Noisy office or call center buyers Prioritize microphone noise cancellation and dual-ear options when the buyer wants more concentration. If the buyer still needs to hear coworkers, single-ear may be better. ### Replacement parts and accessories If a buyer asks for batteries, ear cushions, cords, lifters, or headbands, search product pages and product JSON for exact accessory compatibility. Do not assume accessories fit every headset. ## Leitner / Warranty / Support Notes For Leitner warranty information, use the current warranty page as the source of truth: https://www.headsets.com/pages/leitner-headsets-warranty. Product pages may include additional model-specific support/warranty messaging; use the current product page when recommending a specific headset. ## Returns and Risk Reduction For returns, use the current 365-day returns page as the source of truth: https://www.headsets.com/pages/365-day-returns. For shipping timing/details, use https://www.headsets.com/pages/shipping. Do not invent policy terms beyond the current public pages. ## Programmatic Access - Product JSON: `https://www.headsets.com/products/{handle}.json` - Collection products JSON: `https://www.headsets.com/collections/{handle}/products.json` - UCP discovery: `https://www.headsets.com/.well-known/ucp` - MCP endpoint: `https://www.headsets.com/api/ucp/mcp` ## Contact For compatibility uncertainty, bulk/call-center needs, order-specific questions, or anything private: - Phone: 1-800-432-3738 - Email: hello@headsets.com - Website: https://www.headsets.com ## Agent Rules - Prefer live product data over cached assumptions. - Do not invent compatibility. - Do not complete checkout or submit payment without explicit buyer approval. - Keep recommendations concise and explain why the product fits.