Customer Testimonials

Below you'll find a bunch of great thoughts and feedback from some of our Customers. You can also checkout some vidimonials (those are video testimonials) here. Have your own testimonial you'd like to share? We'd love to read it! Send us an email at

“I want to start by saying how impressed I am with Not only for the quality of the products, but for the exceptional customer service that leaves me completely satisfied every time. Our Account Manager Heidi Watson is the best! She has kindly walked us through every question we have had, and even took care of a return due to our mistake in ordering the incorrect product for our equipment. She was knowledgeable and friendly throughout the entire process. Everything was so easy! I highly recommend using I won’t go anywhere else.”

Customer image Chris Winterboer
Capstone Search Group
Clive, IA

“I love my headset! Wear it every day!”

Customer image Terresa Holmes
Nmf Inc. Addison Shoe Company
Wynne, AR

“Very happy. beat the pricing from the gigantic national technology vendor I normally use – while being friendly and fun to work with along the way.”

Customer image Brandon Goldberg
National Food Group
Novi, MI

“I use my headset every day to take calls and listen to music. I love it!”

Customer image Max Hegewald

“I LOVE, LOVE it and can't thank you enough for all your help!”

Customer image Nancy Smith
Grey Investment Group Inc
Jacksonville, FL

“I ordered the Sennheiser OfficeRunner with the handset lifter, and I love it. The headset is very lightweight and comfortable while the sound quality is amazing. I did a live chat with one of your specialists there and he helped me find the equipment that would work with the phone system that we have here. I have ordered from in the past and never had any problems with the ordering process or the products themselves. So as far as my experience, I give five stars.”

Customer image Rhonda Short
Calco Aerospace
Fort Worth, TX

“YOU ROCK!!!! This is THE BEST HEADSET I have EVER had, and believe me I go through them.”

Customer image Roxie Cooper
Roseville, CA

“I bought the Sennheiser OfficeRunner and love the product. Your employee Jeff Martin provided excellent customer service and introduced me to the headset. I work for a national staffing firm and spend over 60% of my time on the phone. Your product makes my life so much easier. I want to recognize Jeff for assisting me, and thank you for having a knowledgeable employee such as Jeff who is on top of his game.”

Customer image Stephen Audifferen
K Force
La Jolla, CA

“We love our headsets and handset lifters we're super happy so far! You guys are awesome and your customer service rocks!”

Customer image Jamie Fillmore
Smile Dental
Beaverton, OR

“I have tried many different headsets and what I like most about my OfficeRunner is adding my name to it, which makes it fun!”

Customer image Lucy Franco
Kansas City, MO

“We had tried previous headsets in the past and they were not near as good as these are. They work perfectly and very pleased with the decision to get these. My agents also love the phone answerer as it saves them from having to rush back to their desks to answer a call. Thanks for a great product!”

Customer image Joyce Berry
Allstate Insurance
Irmo, SC

“I love this company! They are great with customer service, and they go out of their way to make sure you get the exact product you need. They even saved me money and you don't find that these days.”

Customer image Suzanne Murray
Law Offices Of Peter Miller
Little Rock, AR

“My headset works amazing and allows for my hands to be free to multitask!”

Customer image Julia Posters

“I love my headset, and the customer support through has been way above par. I'm super thrilled and have been singing your praises everywhere!”

Customer image Sarah Arnold
Egis Technologies
Omaha, NE

“The reason for replacing my previous headset was somehow an incompatibility with my Panasonic house telephone system developed over time. The people made that determination and despite my headset being out of warranty they offered to replace it with a "proper" AT&T headset. I installed the new unit and it's working perfectly. That's what I call great customer service.”

Customer image James Ward
Midwest Power Source, Llc
Lafayette, IN

“Thank you for the great customer service everyone at provides to us!”

Customer image Robbin Valerio
Ampac Enterprises
Shirley, MA


Customer image Joan Semien
Women's Health Care Inc
Houston, TX

“I love my headset! My favorite thing is to be able to run around the office (and the entire 1st floor) without missing a thing. Conference calls in the kitchen are much better than at my desk :)”

Customer image Paul Kusulas
Virgin America
Burlingame, CA

“ gets it right! They work with people who are buying their products because they need more efficiency in their office. They handle their business with the same desire for efficiency and provide a high level of customer service with quality products to back both processes.”

Customer image Sam Morrison
Claremont, NC

“The Sennheiser headset we have in our office, mine and my assistants, is the best thing office equipment we have. I even forget I have it on and drive off with it on my ear. I realize I have it on when it makes a disconnect sound. The product is great but your customer service outshines any other company's customer service I deal with on a daily basis. Evelyn, my assistant, and I have received free of charge at least 2 batteries each and we get a call 2 or 3 days later from your company asking if we have received the package and if we need help in changing it. You have the best customer service.”

Customer image Mercedes Mejia
Bernalillo County Park Recsyss
Albuquerque, NM

“I have been using my headset for just a little over three years and I love it!!  Having my hands free to multi-task is essential AND no kinks in my neck or shoulders from trying to keep a receiver with phone rest sitting precariously on my shoulder. I can walk from room to room, get files, retrieve faxes etc.; whatever I need all while helping clients on the phone. Not sure I ever want to work without my headset, it’s wonderful.”

Customer image Peggy Anderson
Oregon Trail Insurance
The Dalles, OR

“The set up was pretty simple and the headset works really well. The charge lasts a long time and I think the base has a nice look to it. The volume and clarity is great on both ends of the line. I would definitely recommend this headset to anyone.”

Customer image Jennifer Grandjean
Realty Edge
Clackamas, OR

“Good clear reception and I enjoy being able to get up, walk and talk, and not being confined to the chair.”

Customer image Paul Tastanis
Virgin America
Burlingame, CA

“Thank you for the friendly and courteous service and prompt delivery of the battery. The tootsie rolls were great and wouldn't mind some more. We appreciate the service you provide and for your product, they make my job so much easier when I can walk away from my desk and still be able to answer my phone. Your company is very quick to respond to any problems we may have with the headset and correct it promptly. Your staff is doing a great job keep up the great work.”

Customer image Evelyn Chavez
Bernalillo County Park Recsyss
Albuquerque, NM

“I love my headset! Its fantastic!”

Customer image Nick Sumner
Commerce Lease Group
Wichita, KS

“I think has the best customer service around!”

Customer image Dody Iaea
Honolulu, HI

“I appreciate the prompt attention the Headsets team gave to the problem with my telephone headset system. They quickly understood the difficulty, determined that the unit was under warranty, and shipped me a replacement. It’s wonderful to receive respectful, helpful service.”

Customer image Don Maruska
Don Maruska & Co
Morro Bay, CA

“It's a great headset, love the sound and love the Customer service of the company.”

Customer image Todd Davis
Harlem Wizards
Secaucus, NJ

“Enjoying my OfficeRunner, the new ear piece is much improved! Thanks for your great service! It's cold in Iowa, but I got Cali on my mind.”

Customer image Tim Tripp
Tripp, P.c.
Pella, IA

“I love the headset so far!!”

Customer image James Moede
Co James E Moede Cpa
Savage, MN

“We have been using Sennheiser Wireless OfficeRunners for over a year. We absolutely love the ease of using them. In our 911 Center, calls are the most crucial and headset performance is at the utmost importance. These allow our Dispatchers the ability to leave their station and still be within range of the phone system. The different ways to wear them are great to suit each persons taste. The pricing was reasonable and the quality is great. Since we have been using them, any question, concern or need I have had has been quickly answered and fulfilled. I would recommend the OfficeRunner to anyone, especially in a 911 Center environment.  ”

Customer image Suzi Cash
White County 911
Sparta, TN

“Having this headset has drastically changed my working experience. Not only does it allow me to be mobile and move about the office as necessary, it also allows me to give my customers the respect they deserve by not constantly having to put them on hold. I can answer their questions quickly and efficiently regardless of where I need to go to find the answer.”

Customer image Keri Campell
Marc Nelson Oil Products Inc
Salem, OR

“Josh makes ordering fast and easy. I tell him what I’m looking for and he emails me the quote immediately. The product always arrives quickly. Our CSRs couldn’t do their jobs efficiently without having a headset so thanks to Josh we have them up and running in no time. So far the headsets are working great. Clear sound…no problems!”

Customer image N Niemann
National Construction Rentals
Columbus, OH

“I do a lot of shopping online, but I’ve never experienced anything like I’m a one-woman business working out of my spare bedroom, but they treated me like I was royalty. The advisors I spoke with made me feel like they were partnering with me to make my business successful, that it was their highest priority to determine exactly what I needed and get it to me as soon as possible. Not one time did I feel like I was being sold something that I didn’t want or pressured to buy something beyond what I needed. has a customer for life and my highest recommendation.”

Customer image Susan Fleming
Winter Haven, FL

“ is the best to deal with every time.”

Customer image Janice Hinkley
Carson Urologists
Carson City, NV

“I have been wearing a headset at work religiously sine 1994. Since then I have tried every model that's been developed. Whether a Plantronics or any of the other big brands, nothing compares to my OfficeRunner from The quality is exceptional as is the ease of use and 'wearability'. I am confident my 20 year search for a better headset is now over!”

Customer image Jack Mcdonald
The Conifer Group
San Francisco, CA

“We sell, service and warranty products all the time and understand that parts fail this is expected. What is difficult to find is great customer service and support. I just had a call from Jena Estoque in your customer service department for a failed headset and wanted to say that it was a pleasure working with your team, the customer service offered is exceptional! Keep up the great work you will continue to have our business and referrals.”

Customer image John Souralaysack
Logojet Usa
Broussard, LA

“If we ever need headsets, we will never buy them from anyone but you. I only wish my other vendors had the same business ethic as the one you subscribe to.”

Customer image Ed Verderose
Sewell, NJ

“Having a headset at work has made my life 100 times easier. I am able to actually go into another room and get some work done without having to run to the phone to pick it up and I can answer it from wherever I am. I am hands free and loving it!Thank you!”

Customer image Destiny Jensen
Vegas Weddings
Las Vegas, NV

“Always great doing business with you all! Great Company and consistently great customer service! Thanks for being good to Northwestern Benefit and shipping fast!”

Customer image Lenzee Gillette
Northwestern Benefit Corp. Of Ga
Atlanta, GA

“Our OfficeRunners work great! We have 9 already in our office! Thanks :)”

Customer image Amanda Day
Marc Nelson Oil Products Inc
Salem, OR

“I have been blessed with having a cordless headset since Nov 2006. In December 2014 it was time to order a newer model. Both experiences with have been outstanding! From the ordering process to help setting the unit up on different phone systems, they never let you down  I have helped many other co-workers with small issues such as battery replacements or resetting their communication from the headset to the phone with assistance from their staff. They are always a delight to talk to and find a solution quickly without frustrations. Recommending Headsets to anyone is done with a smile!”

Customer image Cherrie Miller
First State Bank Mortgage
Shawnee Mission, KS

“Every experience with your company over the past few years has been wonderful! The staff are all extremely courteous, knowledgeable and go the extra mile. Your customer service is outstanding, and I will never explore another company for my headset needs! The ear hook with wireless product that I use 40 hours a week has saved my arthritic and fybromyalgia-ridden neck. It is comfortable, and I simply could not do what I do on a daily basis without your product. Kudos!! Oh, and the tootsie rolls with each order, what an added bonus!!”

Customer image Amy Daihl
Nationwide Insurance
Shippensburg, PA

“I just received my wireless headset and I love it!  I work at Northern Illinois University in the College of Education and receive many many calls from our students. Trying to balance the phone and make appointments was really taking a toll on my neck.  Brenda Jones has the headset and was kind enough to order a headset for me, and it has changed my life!”

Customer image Peggy Williams
Northern Illinois University
De Kalb, IL

“Thank you! You’ve got your customer service down, the last 2 times I’ve called the ladies that help me did a fantastic job! I’m a very satisfied customer!”

Customer image Mary Vandehey
Century Dental
Hillsboro, OR

“I wanted to let you all know you have amazing staff! Anytime I have an issue with my headset, your employees are always so patient and very knowledgeable. I just got off the phone with Lawrence Shine from the Product Support Team (I believe in San Francisco). I was frustrated as to why my headset wasn’t working and all that needed to be done was to switch a couple wires around and push a couple buttons. I am very happy now that I can assist members with ease!”

Customer image Joline Wilson
Sandia Area Federal Credit Union
Kirtland Afb, NM

“Great product! I'm very happy with my new headset. Thanks!”

Customer image Liliana Puig Barreda
Glen Burnie, MD

“I just wanted to drop you a quick note. I'm having to return a handset lifter, only because I don't need it. I've never had any problems with any products we've ordered from you. Furthermore, I've always had superior customer service from all of your reps, especially Rebecca. She has always been quick to respond to all of my questions and orders. She makes it a pleasure to do business with you. Kudos to all of you!  Thanks!”

Customer image Benjamin Simmons
Parrish Contruction Group
Perry, GA

“The service is astonishing, I'm a lifetime customer. I set demo appointments in 8 time zones, 15 hours a day, on-call 7 days a week. I combo the T10 and Chattaway with a digital Comcast line and its rock solid, radio voice guaranteed. has always been consistent, works with me when a unit is defective and thanks to them I've booked 1,489 appointments in 28 months. I'd buy a car from!”

Customer image John Dubock
Salt Lake City, UT

“I had an AWESOME customer service experience today and your young sales person Jena is the following things: Courteous, professional, happy, convincing, knowledgeable, bubbly, happy, and AWESOME! So thank you for hiring people like Jena. If you ever let her go, I will employ her in a SECOND! It’s very hard to find a DIAMOND out there, you have one!”

Customer image Steve Muchnick
Sgi Finance
Sarasota, FL

Let Us Help You Sometimes it's easier to talk through your headset decision with a real person. We'd be glad to help.

Give Us a Call 1-800-HEADSETS (1-800-432-3738)
We're here to help you with your purchase Mon-Fri 6:00-4:30 Pacific Time

Need a Bunch? Our Volume Purchasing Team is here for you. Give them a call at 1-800-319-7315, or email