Customer Testimonials

Below you'll find a bunch of great thoughts and feedback from some of our Customers. Have your own testimonial you'd like to share? We'd love to read it! Send us an email at

“Your service reps have been so pleasant and helpful, I really appreciate their help + patience.”

Customer image Tammy Spencer
Hume Smith Geddes Green And Simmons
Indianapolis, IN

“I love dealing w/”

Customer image Nicole Larobardier
Horizon Pest Control
Midland Park, NJ

“I have used many different headset products... both stationary and mobile. I now have the RoadRunner for my home base and an MB Pro1 for mobility. The quality of the product is outstanding... but what is equally impressive (if not MORE so) the technical and support personnel. Their responsiveness, personality, support, insight and genuine interest in helping me resolve any problems or issues is beyond compare! This is by far one of the very best companies, and I am delighted to be a very happy Customer. I would strongly recommend t any colleague or friend and will likely be buying a third headset this year!”

Customer image Cj Walker
Carmichael, CA

“Great company - Love my headset. Don't change a thing. Also your rep I talked too on the phone was excellent. Awesome!!!”

Customer image Wendy Simonis
Clairemont Rental Properties
San Diego, CA

“OUTSTANDING Customer Service.”

Customer image Henry Lavarnway
Caring For Kids Pediatrics
San Antonio, TX

“Thank you for the supportive staff, if I have a question, they are always ready and WILLING and helpful!!! They never make you feel stupid. I LOVE IT!!!!!!!!!!!!!!!!!!”

Customer image Michele Walker
Christian County
Ozark, MO

“ is the Epitome of Customer service”

Customer image Paula Igelman
Core Orthopedics Sports Medicine
Elk Grove Village, IL

“I always get award-worthy service at It's almost like you wrote the book on Customer service... oh, wait, I think you did! And Wendy must have read it cover-to-cover because she has been GREAT!”

Customer image Kristin Behling
San Mateo, CA

“Your Customer service is superb - a very rare service these days”

Customer image Shirelene Sherman
Sound Choice Insurance
Morehead City, NC

“ has the best Customer service reps. They are very professional and knowledgeable about the product and services.”

Customer image Freddie Milton
Memphis, TN

“You guys are all doing marvelous job. I already spread the extraordinary service that you provided to me!”

Customer image Jaime Domingo
Ewa Beach, HI

“I can't put into words how please I/we have been with I can't even remember how I found this site. It has always been a good experience, whether I need help from sales or support personnel!”

Customer image Barbara Tarvin
Educators Credit Union
Waco, TX

“Your company truly offers exceptional Customer service. Whenever I have had an issue you are patient with me and help me to resolve the problem quickly every time. Like today, I had Susie help assist me with a reset on my Plantronics CS50 because it had weird feedback and she was able to resolve my issues in minutes. I also asked her what brand of double sided tape your company would recommend to replace the worn out bit on my lifter and she offered to send me some at no charge. I know it's a small gesture but it means a lot to me as a small business owner. But nothing STILL will ever top the time you guys sent me an entire box of tootsie rolls just because I told one of your employees I wished they would included more in the box the last time I placed an order for a headset. I was just being cheeky when I said that. And to my surprise when an entire box arrived, I was again touched by your generosity and kindness. Which I was able to share with my employees and the other volunteers at the SPCA here in Richmond where I volunteer. Thanks for you help as always!”

Customer image Nansey Cardone
La Bella Dona Skin Care
Richmond, VA

“Nothing, y'all are absolutely amazing people to work with. You keep the Customer's needs at the forefront and you just don't give up until it's resolved. Keep up the most amazing work ever!!!!”

Customer image Michele Walker
Christian County
Ozark, MO

“ has by far the BEST Customer service professionals that I have ever dealt with - and I deal with Customer service a lot as an Office Manager. Thanks again for all that you guys do!”

Customer image Leslie Crain
Maven Recruiting Group
San Francisco, CA

“Nothing! Great Customer service every time. is the only provider/company we use because your products and service are unbeatable! Thank you for the credit & please send more Vanilla Tootsie Rolls :)”

Customer image Amanda Hamel
West Coast Trends Inc.
Huntington Beach, CA

“Hi, I just want to tell you that I'm one happy Customer. I purchased a Sennheiser OfficeRunner two years ago and have had to call several time so for support. Most recently I've been calling regarding a feedback issue I'm having. It does not matter who picks up the phone in product support. The level of services is consistently efficient, friendly and very knowledgeable. I've dealt with many electronic companies over the years and I have never seen better service than I've received from I will remain a loyal Customer and will try to send referrals your way when I can.”

Customer image Brian Flood
Corona Del Mar, CA

“I have never worked with a more fun and professional company who truly cares about MY needs as a Customer. I'm floored by the response time, the willingness to help and to exceed MY expectations. As a manager of a staff myself, THIS is how I want my staff to treat their Customers. Ann Brady and Rebecca Bosnak have been the BEST to work with. I'm sure that the rest of your staff does not fall short of their service as well. THANK YOU SO MUCH.”

Customer image Tina Miller
Mid Atlantic Insurance
Richmond, VA

“So many companies could take a lesson from your level of Customer service”

Customer image Rebecca Douglass
Capital Management Of The Carolinas Llc
Charlotte, NC

“OMG! The box of tootsie rolls was amazing!! My staff are loving them! I always tell anyone who is looking to purchase headsets how great your products are, as well as your Customer service. Thank you, Sheila. Your Company is a model for how Customer service should be.”

Customer image Sheila Nolan
Uc Health Primary Care
Cincinnati, OH

“A human picked up when I called. That human's name is Suzanne Daggs, and she was very knowledgeable, had a sense of humor, and immediately remedied all of my problems. This is the unicorn of customer service.    ”

Customer image Rob Shollenberger
Monroe County Prosecuters Office
Bloomington, IN

“I've been using one of the headsets you recommended for 15 years. It has helped me be more effective than I ever could have been without it.”

Customer image Marc Zazeela
Johnson And Hayward Inc
Clifton, NJ

“Kamika was an excellent example of a caring company representative who provided the best Customer service.”

Customer image Shirley Byrd-Wade
Mobile License Commission
Mobile, AL

“Your Customer Service is excellent and not lacking in any area”

Customer image Zack Chambers
Inland Eye Specialists
Murrieta, CA

“I can't say enough about how pleasant your employees are (No matter who I spoke with all very pleasant!!) Like the pic. It helps put a face to the name + voice. Thank you for great Customer Service”

Customer image Brenda Ludwig
Berkshire Podiatry Center
Reading, PA

“Great, speedy, friendly Customer service!”

Customer image Angela Way
University Of Chicago Medicine
Chicago, IL

“Love your company. Always super friendly & always respond quickly.”

Customer image Erin Allen
Shaw Center For Women's Health
Thomasville, GA

“I wish I owned stock in!”

Customer image Tommy Welling
Welling Insurance
Sugar Land, TX

“Customer service this great is almost nonexistent.”

Customer image William Meek
Law Offices Of William L Meek
Redding, CA

“I recently purchased the perfect headset, until it was run over by a dump truck... seriously. I had misplaced my paperwork and wanted to order a new one just like the one I had. I contacted Ann Brady, who had helped me with the original purchase, and explained my situation. She informed me she would look up my last order and get a new headset on the way to me as soon as possible. It's so nice to just send an email and know your problem has been solved. Thanks for relieving my stress and taking care of things. If more companies operated like you, the world would be a much better place!”

Customer image Sheila Oneal
Andrews Hauling
Tobaccoville, NC

“Love! The Customer service team is extremely friendly + easy to work with. Such a pleasure to do business with you!”

Customer image Sara Payne
Edward L. Sanders Insurance Agency Inc.
La Plata, MD

“Love doing business with Headsets. Customer service, knowledge of the products you offer and support are excellent”

Customer image Denise Lawhead
Steven D Chang Md
Ventura, CA

“Great company and service. I will now be ordering all headset's and phone supplies from you.”

Customer image Ryan Wasielewski
Toms River, NJ

“I continue to be impressed with your Customer service. I just 'chatted' with Susie who was extremely helpful. My earloop broke and she is right on it getting replacements sent. Thanks again.”

Customer image Diane Bawiec
Mc Strategies - Mosby - Elsevier
Maricopa, AZ

“your company has the BEST Customer service”

Customer image Barbara Plath
Santa Rosa Back Fitness
Santa Rosa, CA

“Everyone at is always so fantastic. Quick, knowledgeable & extremely friendly.”

Customer image Jackie Lindbloom
Top Tier Connections Inc
Nashua, NH

“Thanks for your excellent Customer service. You are truly a shining star.”

Customer image Leslie Crain
Maven Recruiting Group
San Francisco, CA

“Your Customer service is EXCELLENT. Every time I call, all are so helpful and so very nice. Thank you! That's why we keep coming back!”

Customer image Tracey Barrett
University Of Vermont
Burlington, VT

“Nothing. should hold Customer service for all industries! Best I've ever dealt with”

Customer image Jeannette Anselmo
Lake Norman Anesthesia Associates
Mooresville, NC

“Don't change anything. Everyone I've spoken with every time I've ordered has always been so helpful. They've made it so easy. Thanks so much”

Customer image Yani Herrera
Manhattan Beach Kids' Docs
Manhattan Beach, CA

“Kamika was very helpful. Besides just ordering a new headset battery for me, she also walked me through a step which would extend my existing battery life, until the new battery arrived. This also prepared me for the steps to replace the new battery”

Customer image Susan Evans
Carlson Wagonlit Travel
New Braunfels, TX

“I have purchased from this company before and the Customer service was great that I will not use anyone else. Chelsea was very professional and very helpful. Thank you!”

Customer image Sharon Deischer
First Choice Credit Union
West Palm Beach, FL

“Great Customer service! Amber was very helpful. She made the entire process so easy. Thank you Amber!”

Customer image Peter Cristantello
Kafl Inc
Rochester, NY

“Best Customer service I have EVER experienced! Well done.”

Customer image Kit Fowler
Fowler Brothers
San Rafael, CA

“The OfficeRunners we won @ the holidays are great! They are allowing us to do our interviews via Skype with good audio quality. Thanks again!”

Customer image Leslie Haines
Parker Staffing Services
Seattle, WA

“I can't tell you how impressed I was with your Customer service. This is the 2nd time I needed your help and both times the help was great!”

Customer image Randi Folkerts
United Suppliers
Eldora, IA

“I love being able to email questions and they are answered same day. A++”

Customer image Laura Brown
Walla Walla Clinic
Walla Walla, WA

“Keep up the great Customer service!”

Customer image Lisa Sinacore
The Salem Group
Oakbrook Terrace, IL

“Jeff was great! Very friendly, thorough and efficient. It was a very pleasant experience calling your office.”

Customer image Joy Miranda
Glendale, CA

“Best Customer service I have had lately. You never fail me.”

Customer image Tracie Mindel
Alta Resources
Greenville, WI

Let Us Help You Sometimes it's easier to talk through your headset decision with a real person. We'd be glad to help.

Give Us a Call 1-800-HEADSETS (1-800-432-3738)
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