Customer Testimonials

Below you'll find a bunch of great thoughts and feedback from some of our Customers. You can also checkout some vidimonials (those are video testimonials) here. Have your own testimonial you'd like to share? We'd love to read it! Send us an email at info@headsets.com

“I had problems with my headset. It wasn't taking a charge. Customer service rep kindly sent me a replacement very quickly. Their service is probably the best that I have ever dealt with both professionally and personally. Kinda wished I worked there. They all seem to enjoy their jobs so much and always seem eager to please.”

Customer image Patricia Pilz
Nsite Designs.com
Plymouth, WI

“Great company! Great product! I Don't think I will ever be able to work without my headset, love love it!!!”

Customer image Stephanie Freeman
Tilman Richards
Corpus Christi, TX

“We placed our headset order and promptly received the new headset. We were excited when the box arrived because we knew what was inside- tootsie rolls!!! So, like a couple of pinan has we ripped the box open and tossed the paper work aside. I have been watching for the invoice to arrive- not realizing I already had it in the pile of paper work we tossed aside. I called and had an invoice sent by email today and then realized that we had the original invoice all along. But please don't stop sending Tootsie Rolls. They are the highlight of our day/week/month.”

Customer image Sherri Andrus
Bradshaw Fowler Proctor Fa
Des Moines, IA

“I always get EXCELLENT service from Headsets.com. All your reps are extremely helpful and knowledgeable and seem like they really love their job.”

Customer image Kristin Behling
Aeis
San Mateo, CA

“Susie is great to work with. She was able to get us up and running very quickly during our busy spurt.”

Customer image Gayle Edwards
Crystal Heating Cooling
Festus, MO

“So glad I found your company! Excellent Service and Sales. Product worked perfect! And, the free Tootsie Rolls area nice touch!! I have told several friends about this already!”

Customer image George W
St Simons Island, GA

“This is my first headset I bought from your company and I'm happy with the fast shipping! I work from home at a call center so I'll definitely return to Headsets.com for my next pair!”

Customer image Peangelia Jones
Birmingham, AL

“Susie assisted me with troubleshooting why I was experiencing "an echo". She solved that issue. Susie is awesome!”

Customer image Monica Crawford
Midtown Dental
Raleigh, NC

“Each Customer service specialist I have spoken to /emailed is excellent!”

Customer image Janey Barrett
Ladd Holdings
Dallas, TX

“There is nothing you could do better! You have the BEST Customer service and tech support of ANY company I have ever dealt with. I love Headsets.com.”

Customer image Angie Montgomery
Sleepquest Inc
San Carlos, CA

“In this day & age, too many companies are lazy & making their Customers jump through hoops to get to a representative. At my company, we ALWAYS answer the phone and do what we can to take care of whatever the request is. It's nice to deal with a company that treats their Customers the same way. Thank you!!!!”

Customer image Anne Williams
Williams & Associates
Tucson, AZ

“Great experience all around- really appreciated patience, knowledge, and time with your team.”

Customer image Christine Reed
Residence
Fernandina Beach, FL

“Suzanne Daggs was the most competent Customer service person I have dealt with in the last 5 years over all industries I work with. She was friendly, helpful, and knew her product knowledge voiding my experience of any frustration. She was great!”

Customer image Ray Eckenrode
Mckinney, TX

“I very much appreciated the excellent quality services you have provided to me. I spoke with 2 specialists and they were both friendly, knowledgeable, respectful. It was a great experience. - Thank you”

Customer image Ahoua Kone
Kone Law
Seattle, WA

“I just received my replacement ear piece for my head phone and had to reach out and to "once again" thank you for the outstanding service! Unfortunately, it isn't often that one can rely on a company that not only provides great service but stands behind every product that they sell as you folks do. Also, every time I call your staff they treat me as if I'm a long lost friend. Please thank them as well.”

Customer image Robert Jackway
Robert Jackway & Associates Inc.
Des Plaines, IL

“Your company is the best! Never a hassle - always really easy to make an order. Thanks so much.”

Customer image Emmalee Ashland
New Beginnings
Seattle, WA

“Your staff is always helpful and easy to talk to. They definitely are familiar with the functionality of your product line. Your sales staff is so friendly and pleasant! Two thumbs up!”

Customer image Diana Montijo
Fresno Metro Flood Control District
Fresno, CA

“I've never had such good service from any other company before and this is one of the reasons I keep referring you. Every one of your techs are fantastic, kind, and patient and I absolutely love the way you stand by your products!”

Customer image Debra Gallagher
Residence
Burlington, MA

“Shelby was awesome! She was very informative and prompt in her responses. She represents your company very well!”

Customer image Steve Diosdado
Premier America Credit Union
Chatsworth, CA

“You can clone Suzanne she is AWESOME!!!! Great experience, she was very helpful (uber knowledgeable), patient & helped me set up my headset exactly as I wanted. She also helped me to buy an accessory that added to my happiness and put a few extra tootsie rolls in my hand. Thank you!!!! Keep up the great work. Ron Sallet - Happy Headset Customer”

Customer image Ronald M. Sallet
Chesterfield, MO

“All of your specialists are amazing. So knowledgeable, and informative. No matter how small or large my problem, they always get me going again very quickly. Thank you.”

Customer image Joan Bender
Highway Garage
Chagrin Falls, OH

“I never take surveys, but was so impressed, I wanted to share my experience. Great job!”

Customer image Stephen Schenkel
Ne Educational
Catasauqua, PA

“You are super!”

Customer image Jessica Piechowicz
First Source Federal Credit Union
New Hartford, NY

“I love Headsets.com! Everyone is so nice and helpful and I <3 Tootsie Rolls!”

Customer image Beth Williams
Berger And Green
Pittsburgh, PA

“All companies should have as much satisfaction level as you do. You are up there above Nordstrom's and the rest of the best.”

Customer image Michael Mclaughlin
Residence
Duxbury, MA

“Love my OfficeRunner and can't imagine a day in the office without it.”

Customer image Kathy Ferruggia
Blue Sea Capital Llc
West Palm Beach, FL

“No matter when or why I call, I find all of your reps to be helpful and supportive.”

Customer image Bonnie Rosenthal
Co Meyer L. Rosenthal Esq.
Randolph, NJ

“Love the "loyal Customer since 2016" sticker! LOL Sounds like a fun place to work. =]”

Customer image Sarah Mcnutt
Austin Private Wealth
Austin, TX

“Suzanne was great. Very helpful and efficient. Only took a few minutes to find what I needed and placed the order.”

Customer image Carter Schneider
Schneider And Associates
Houston, TX

“You always exceed expectations. More companies would benefit from your level of Customer service.”

Customer image Micki Mauney
Denver Hardwood Co
Denver, CO

“Ryan went above and beyond to provide excellent Customer service!”

Customer image Matt Snyder
Provo City Utilities
Provo, UT

“Thanks for the help. We bought a headset from you on Amazon, but the handsfree cord was purchased from another company. That cord was defective. Your rep helped me problem solve. It wasn't the headset that was the problem, it was the cord! I reordered a cord from your company and it worked right away. We will certainly use you again for any future orders! Thank you”

Customer image Margit Parish
Minneapolis, MN

“The order confirmation was in my email inbox seconds after I hung up. Most efficient, friendly company I have ever worked with. I'd love to work for such a positive company!”

Customer image Nancy Pekarske
Mosinee School District
Mosinee, WI

“Ordered online, had been awhile. Company applied credits I had forgotten I had without me asking. That's Customer Service!”

Customer image Paula Preti
Uniglobe Accent Travel
Peachtree City, GA

“Great friendly service! Questions were answered quickly!”

Customer image Kelsi Bricker
Greenfield Dental Health Care
Greenfield, IN

“Amber was excellent. She is the reason I keep using Headsets.com for headset purchases.”

Customer image Kara Villegas
Cfm Distributors
Kansas City, MO

“Great. I always say this was my favorite piece of technology I've purchased. It is so easy to set up for my colleagues and it is super easy to use. I'll be ordering another one asap”

Customer image Desiree Cunningham
Location Inc.
Worcester, MA

“Your team is great, they know how to trouble shoot, makes working with your company a breeze! Product is excellent. Have referred to co-workers who purchased. Easy to set up, I usually set them up for the staff.”

Customer image Allyson Enos
Honolulu, HI

“Best Customer service anywhere!!!!”

Customer image Mark Schnoll
Colliers International
Milwaukee, WI

“One of the easiest sales experience! Fast shipping- Product always great- Even returns- EASY!”

Customer image Karen Orman
Atwood Rentals
Milan, TN

“I originally ordered a Plantronics CS540 headset. A couple hours later I get a call from Shelby offering to upgrade our order to the OfficeRunner at no extra charge indicating it was your best seller. I had never heard of Sennheiser and was skeptical, but Shelby answered all of my questions, so I went ahead. Earlier today it took us about 30 minutes to install and have my Biller begin using. Unbelievable sound quality, functionality, and ease of setup not to mention getting a $330 headset for $186. That Shelby is a keeper! Thank you so much and best regards. George garcia”

Customer image George Garcia
Renal Patient Services Llc
Boulder, CO

“The people I have spoken with about our problem were so patient and kind. Thank you!”

Customer image Kelly Petty
Meca Vision
Memphis, TN

“Headsets.com made me feel special. They take care of me to make sure I always have grade A service with my products. And if you eat candy, they serve tootsie rolls”

Customer image Jim Harris
Jh Productions Llc
Garland, TX

“You are consistently amazing in the quality of your service. Wow. Good service is one thing, consistently is another.”

Customer image Todd Painter
Stellarware Corp
Trenton, NJ

“You guys saved us from buying duplicate items and were so pleasant while we looked for the items... With your help we found our training headset/equipment and are able to continue with business as usual. Headsets.com made us look at our Customer service!! :)”

Customer image Melissa Carlisle
National Document Solutions
Santa Rosa, CA

“I have to say that our company was considering adding employee photos to our email signatures , and it scared me! After seeing all the friendly faces of your associates, I now see how it is a wonderful way to have a more personal connection with Customers. It was funny, 2 days in a row I chatted with Susie via the online chat for a question. I wondered if "Susie" was just a generic name for the chat responders to use. I'm still not sure, but seeing a picture of Susie on my order/survey form gives me a comforting feeling. You guys are GREAT!”

Customer image Susan Evans
Carlson Wagonlit Travel
New Braunfels, TX

“I want to thank Wendy Huang for being so patient and kind helping me change battery in my OfficeRunner. She was fantastic and patient! :)”

Customer image David Morley
The Performance Group Of Northern California
Emeryville, CA

“You guys have always exceeded our expectations. Always a pleasure with you folks!”

Customer image Angela Martini
Safford Dodge
Fredericksburg, VA

“We love Headsets.com- your Customer service is outstanding. Thanks for making everything so easy!”

Customer image Susan Aron
Greenwood Pediatrics
Centennial, CO

“The positive attitude of your staff makes me happy- positivity is contagious! Thank you!”

Customer image Andrea Dilorenzo
Coram Selden Dental
Selden, NY

Let Us Help You Sometimes it's easier to talk through your headset decision with a real person. We'd be glad to help.

Give Us a Call 1-800-HEADSETS (1-800-432-3738)
We're here to help you with your purchase Mon-Fri 6:00-4:30 Pacific Time

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Need a Bunch? Our Volume Purchasing Team is here for you. Give them a call at 1-800-319-7315, or email volumepurchasing@headsets.com