Customer Testimonials

Below you'll find a bunch of great thoughts and feedback from some of our Customers. You can also checkout some vidimonials (those are video testimonials) here.

“Enjoying my OfficeRunner, the new ear piece is much improved! Thanks for your great service! It's cold in Iowa, but I got Cali on my mind.”

Customer image Tim Tripp
Tripp, P.c.
Pella, IA

“I appreciate the prompt attention the Headsets team gave to the problem with my telephone headset system. They quickly understood the difficulty, determined that the unit was under warranty, and shipped me a replacement. Itís wonderful to receive respectful, helpful service.”

Customer image Don Maruska
Don Maruska & Co
Morro Bay, CA

“You all are the cream of the crop with Customer service. You do it better than anyone!”

Customer image Andy Mongan
Norbert E. Mitchell Co. Inc.
Danbury, CT

“I have been absolutely blown away with my experience. I loved seeing the heart sticker on the box and then the candy!!!! AMAZING WORK!”

Customer image Crystal Wills
Deschutes County
Bend, OR

“There was a sweet lady that helped me make sure that I got what I needed for my phone system - all was GREAT and very easy!”

Customer image Cathy Wimberley
Distran Packaged Substations
Pineville, LA

“Wow! Overall web experience was amazing! Easy, very clear, awesome price. Better than any site I've seen ... also allowing me to pay on an invoice with free shipping!! I am buying for my home office as I'm a remote call agent, therefore I'm not in contact with other agents. Looking forward to receiving my new stuff!”

Customer image Susan Fisher
Northwest Physicians
Great Falls, MT

“This is the greatest company! I always get great service and you stand behind your products!!!! Thank you guys :-)”

Customer image Pam Gillispie
The Smile Enhancement Center
Houston, TX

“You are the model for outstanding Customer support! You have it and other companies can learn from the example you set.”

Customer image Chris Burn
Dulles, VA

“I wish that I had known about the availability of headsets early. I am a pharmacist and my neck and shoulders are ruined from years of not wearing a head set. We were told that there were no headsets available because of privacy issues. I finally pushed the issue and sure enough, they had headsets. If you are looking for a large need you will find one in retail pharmacy. thanks for your products and great service.”

Customer image Kate Poulos
Murphysboro, IL

“Perfect - Dan was great!”

Customer image Niall Omalley
Plainfield, IL

“Phone Rep Josh was very helpful and professional.”

Customer image Brian Jones
Remax Bay To Bay
Tampa, FL

“I have been a customer for 12 years. Service is great! Batteries have been replaced, orders have been placed and received quickly. Love the tootsie rolls.”

Customer image Nancy Mandat
Joye Law Firm
Charleston, SC

“Your company is awesome. I truly appreciate your Customer service. You have great suggestions and are so willing to help me out when needed. Thank you!”

Customer image Patty Dehaan
City Of Salem
Salem, OR

“When I arrived at work yesterday I was angry because it appeared that my 7 month old headset would not hold a charge. I called your customer service and was hoping your staff could give me some guidance. Ashley walked me through dissecting my earpiece to get to my battery so we could attempt to reset the battery by unplugging it. She called me back after an hour and was surprised the headset was not fully charged. She told me your team would be sending me a new battery. I was blown away by this. If this is the standard for your service you will always have my business, and I won't allow a person to talk to me about buying a headset without mentioning your company. Thanks to Ashley and your company leadership.”

Customer image Todd Bramson
Madison, WI

“I purchased an OfficeRunner and can't rave enough about how happy I am with it, the performance, sound quality, and speaking to and hearing clients. Peter, one of your agents, helped me determine which headset would be appropriate based on my unique needs working from a home office setup. Thoroughly professional from start to finish, I would recommend 1000 times over!!”

Customer image Anthony Herrington
Huntington Station, NY

“Just wanted to let you know, I (or my employees) have bought 3 office runners for our company over the past few years and have had both great customer service and love the product. I recently had a problem with one of my office runners and product support couldnít fix it and decided to give me another one to replace it. Again, you have great customer service and back your product; therefore, I would highly recommend your company to others. Thanks, Dale”

Customer image Dale Banda
Jd Wesson And Assoc
Petaluma, CA

“I am grateful you folks are still around. Your Tootsie Rolls program conveys a personal touch and I feel itís very classy. † My many thanks to you for being there in time of need. Wishing you, your staff and families a very Merry Christmas and a Healthy New Year.”

Customer image Blaise Ragusa
Greater Rochester Internal Medicine
Rochester, NY

“I love your company! I have been using you guys for years. The biggest reason is because you simply have the best customer service I have ever encountered in any industry. Someone needs to do a case study on how you have accomplished it. Smart business owners should strive to emulate what you have done in regards to customer service. Thanks for providing the breath of fresh air!”

Customer image Jack Holley
Black Market Racing
Phoenix, AZ

“It almost a joy to have a problem with a headset, just to have an excuse to work with the amazing staff at What a great team you have put together. Your care and concern for your clients is top nothch. Thanks for solving my problem.”

Customer image Lynette Perry
Baker City Herald
Baker City, OR

“Glad I found you. Made my job easier!”

Customer image Paul Beliveau
Southboro Medical Group
Southborough, MA

“I cant think of anything you could do better... How do you exceed excellent? Staff is always professional and helpful. I wish more companies could follow suit. Thank you!!!”

Customer image Kelli Henrie
Costa Mesa, CA

“Such a wonderful company to do business with - staff is exceptionally knowledgeable and helpful!”

Customer image Emily Seipel
West Palm Beach, FL

“The Specialist I spoke with was AMAZING! He knew what ancient Radio Shack corded phone I have from the model number I gave him. And he had me off the phone with my order complete in the tight window I had before I needed to leave. The materials you included with my headset made setup quick and easy. I tried it out tonight on a 1-hour call and loved it! Worked great! And I love the Tootsie Rolls. That's how I remembered you guys from my previous order.”

Customer image Bryn Oh
La Canada Flintridge, CA

“You guys have excellent products and Customer service!”

Customer image Michelle Flynn
Savage Wholesale
Spokane, WA

“This is a great company. I love doing business with you.”

Customer image Milton Cooley
Tax On Wheels Llc
Irmo, SC

“Great Customer service you provided & follow through after the sale. Your company is great!”

Customer image Linda Nasby
Miramar Eye
Ventura, CA

“I appreciate how polite and friendly and accommodating your Customer service reps are!”

Customer image Brenda Smith
Lifepoint, Inc.
Charleston, SC

“Every time I have had to call and talk to someone, they are always so nice and happy. Which means a lot because good Customer service is hard to find these days”

Customer image Paula Igelman
Core Orthopedics Sports Medicine
Elk Grove Village, IL

“I love your product! They save my neck and help me multitask.”

Customer image Barbara Warner
Richard Heyes Dds
Glendale, CA

“In this day and age of poor Customer service, dealing with your company was a pleasure!!! Thank you! We love, love, LOVE the headset!”

Customer image Mikki Burdine
Mgm Llc
Albuquerque, NM

“Everything I call your company, Everyone is so polite and helpful. It's a shame more businesses aren't the same way.”

Customer image Nancy Draugelis
Rr Donnelley
Elgin, IL

“Thanks for the help with my Headset order Ė I appreciate the excellent customer service from you and your whole team.† You folks define customer service and even though the delivery issue I had was nothing to do with a failure On your organization; I recognize you folks went above and beyond to get the issue resolved and my headset resent overnight. Thanks again!”

Customer image Charles Geisler
Integrated Research
North Beach, MD

“Everything I call, no matter who I speak with, they are always informative and nice!!!!”

Customer image Blair Brock
Nashville, TN

“You guys and gals are the greatest. I've never seen another company with your excellent customer service.”

Customer image Sue Hartzell
Confidential Tax Service
Surprise, AZ

“Excellent customer service so impressed with the personalization and handwritten thank you card and added touch of candies. Extremely informative and helpful.”

Customer image Melissa Hughes
Sapp Insurance
Texas City, TX

“I have to give praises to Ryan who helped me tremendously today with my headset CS70. I have had difficulty for the past week getting someone who understood my system and what I needed help with and Ryan was spot on. Thank you so much for making it a great Monday for me!!”

Customer image Marlo Rockwell
St Francis Intermediate School
Billings, MT

“I couldn't find what I needed anywhere--you knew exactly what I wanted, had it in stock and sent it as a courtesy item!. It fits my headset like a glove and makes a big difference in the sound quality! It arrived quickly and was packed with customer love and tootsie rolls. Thank you!”

Customer image Deb Andersson
Minneapolis, MN

“Spoke to Dan, who is amazing.† He just seems to have a wonderful manner of assisting. Everyone has excellent customer skills. It is a pleasure to do business with your company.”

Customer image Ruthie Price
Gray's Travel Management
Northbrook, IL

“I reviewed the product, but I feel it's more important to review your customer service. The service I received from is by far the best customer service I've experienced in years. Honestly, I didn't know service like yours existed anymore. This was my first experience with your company. Each of my emails was answered promptly and courteously. When I wanted to order, I received a phone call and placed it within five minutes. The order arrived quickly (and with candy!) There's no where else I'd go for headset supplies. Fortunately for you, you've ruined it for all of your competitors. Now it's time for you and your amazing staff to change the world... train other companies in how to treat their customers! Nice job. Mandy Herreid”

Customer image Mandy Herreid
United Health Care
Burbank, WA

“..........: Your customer service is outstanding. It is truly the most receptive and proactive that I have had the pleasure to do business with in a very long time. Also to mention, the candy is a nice touch. goes above and beyond GOOD customer service. Thank you.Diane B - Phoenix, AZFeel free to post this on your site. I will also send this to the CEO.”

Customer image Diane Bawiec
Mc Strategies - Mosby - Elsevier
Maricopa, AZ

“Your company provides great products and great service. I especially appreciate the expedited delivery. I had an issue with a portion of the order and the replacement was even expedited. I also like that all bases were covered and each piece of the order was replaced. The Reps are always pleasant and professional.”

Customer image Neil Feldbaum
Parkway Corporation
Philadelphia, PA

“I really do try to find something wrong to give feedback on but I can't! It is always so easy dealing with your company!”

Customer image Connie Seger
Internal Medicine Of Norther Michigan
Petoskey, MI

“You are all awesome. I actually rave about your great customer service! Thank you for always being pleasant!!!”

Customer image Maricela Andrews
Inter Valley Health Plan
Pomona, CA

“You guys are great! I love working with you and look forward to the tootsie rolls that you pack with each shipment. It's always a pleasure doing business with you! Keep up the good work!”

Customer image Jessica Gavin
The Bankruptcy Center
Belleville, IL

“Your customer service reps are ALWAYS great... so refreshing ... Please keep up the quality service.”

Customer image Jo Stuckey
Grangeville, ID

“Order delivered in just a few days. Website is easy to use. Tootsie rolls were a nice surprise. I wish every company stressed customer service like yours does!!!!”

Customer image Debra Lynn
Siu Health Care
Springfield, IL

“You are always friendly and helpful!!”

Customer image Debbie Blaser
Magic Valley Truck Brokers
Boise, ID

“Good morning! I wanted to write to your company about the wonderful service that I received from your staff at I know that in today's world, we have lots of people that love to complain but never want to offer any thanks for what they received. Today, I want to change that and offer my heartfelt thanks for a job well done! When I called in last week with a problem for a headset that our company previously ordered, Patience Mitchell answered my call with a nice courteous voice. She confirmed my problem with me and helped with the necessary steps to return our product to your company. When the replacement product came to me, I was impressed with the speedy service as I received the package 1 business day earlier than she had predicted. Overall, I was highly satisfied with the service that Patience offered to me. Thank you so much for your assistance with this problem! Thank you,”

Customer image Richard Gano
Robert J Matthews Company
Massillon, OH

“As always, you make it so easy for me. Every time I call I get someone who is pleasant, accommodating, and easy to work with.”

Customer image Luana Penrice
Dermatology & Skin Cancer Specialist Pc
Shawnee Mission, KS

“You guys have the best customer service I've ever encountered.”

Customer image Sharon Greene
Insurance Time
Bradenton, FL

Let Us Help You Sometimes it's easier to talk through your headset decision with a real person. We'd be glad to help.

Give Us a Call 1-800-HEADSETS (1-800-432-3738)
We're here to help you with your purchase Mon-Fri 6:00-4:30 Pacific Time

Text Us 415-613-7100
Like to text instead? Text us Mon-Fri
6:00-2:30 Pacific Time and we'll get right
back to you

Need a Bunch? Our Volume Purchasing Team is here for you. Give them a call at 1-800-319-7315, or email