Customer Testimonials

Below you'll find a bunch of great thoughts and feedback from some of our Customers. You can also checkout some vidimonials (those are video testimonials) here. Have your own testimonial you'd like to share? We'd love to read it! Send us an email at

“I had SO many questions and really struggled with which unit to commit to buying. Jeff was so patient and helpful, and I really think he helped me make the best choice possible Thank you Jeff (And thank you for the Tootsie Rolls)”

Customer image Diana Montijo
Fresno Metro Flood Control District
Fresno, CA

“You always provide excellent service! If all companies learned from your example there would never be service issues! Thanks!”

Customer image Joel Gustafson
Surgical Associates Pc
Lincoln, NE

“It is SO nice to deal with a company that seems to genuinely value my business! Having the choice to be billed from a company that you are doing business with for the first time is also a bonus, but the biggest bonus of all was getting a handful of my most favorite candy of all time. Thanks. I am sure to be a repeat customer and will spread the word.”

Customer image Peter Burke
North Providence, RI

“Excellent service, protective packaging, and quick delivery.”

Customer image Chris Wilk
Richmond, VA

“Your product and service exceeds my expectations, I am very impressed with what good service you provide”

Customer image Stan Stouder
Cb Richard Ellis
Fort Myers Beach, FL

“I like that I can email and get service I want ASAP!! Thank you!”

Customer image Joanna Acevedo
Radiology Associates L L P
Corpus Christi, TX

“I wish I had a suggestion, but your sales associates and service people along with Rebecca on the chat line are some of the most professional and nice people I have ever experienced. Great company to do business with!!!”

Customer image Carey Adams
Orbis Corporation
Oconomowoc, WI

“I love!”

Customer image Jill Knox
Knox Travel
West Chester, PA

“Ryan was excellent and assisted me in finding a replacement part for our OfficeRunner headset.”

Customer image Kellie Rollins
International Fcstone
West Des Moines, IA

“Reasonable price included shipping. VERY FRIENDLY packaging including Tootsie Rolls! I'm going to use some of your great ideas in my own company!”

Customer image Wayne Kaniewski
Twin Cities Emr Consulting Llc
Savage, MN

“Excellent Service !! Helpful - listens carefully- very pleasant to talk to”

Customer image Don Hamasaki
Craig Y Hamasaki, M.d.
Aiea, HI

“Stephanie is a Excellent Rep very kind, professional & a lot of fun!”

Customer image David Morley
The Performance Group Of Northern California
Emeryville, CA

“Loved I got to talk to a live person immediately!!!”

Customer image Nicole Roll
Mi Townships Assoc
Lansing, MI

“So quick!”

Customer image Amber Gallagher
Powersgroup Incorporated
Saint Louis, MO

“Great Teamwork!”

Customer image Michele Reimann
Dr John Kesthely
Woodbridge, ON

“I wish all companies were as oriented to customer service as you.”

Customer image Elsa Silverman
Bethesda, MD

“They really care about the service and the customers satisfaction.”

Customer image Patricia Fergus
Senior Health Partners
New York City, NY

“Love your customer service always have stay strong in this area. Keeps me coming back!”

Customer image Wanda Griffith
The Protection Bureau
Exton, PA

“I think a lot of companies that offer a product/service could take lessons from you guys. Thank you... it was a pleasure buying from you... right down to the great candy's in the box the headset came in. Cheers.”

Customer image David Sheldon
Sellingworx Plus Inc.
Portland, ON

“You're great and a pleasure to do business with!”

Customer image Chris Mulvey
Texas Partners Federal Credit Union
Killeen, TX

“We love!”

Customer image Shannon Winters
Simon's Agency Inc.
Liverpool, NY

“How easy it is fortunate to leave the "lift" on my phone now. It leaves my heads free to "multi-task" thank you so much”

Customer image Trudie E. Thomas
Tennessee State Graduate Department
Nashville, TN

“I've been with for many years and have brought several products. You were my first and only call when a staffer told me yesterday she was having problems. Today - we have a new OfficeRunner thanks to Jena advising me. Can't do better than that .. Oh .. and then there IS the Tootsie Rolls! Thanks for all you do and for Jena!”

Customer image Benton White
Benton White Insurance
Brentwood, TN

“The heart on the box and the Tootsie Rolls are a nice personal touch. They keep your company in our memories longer.”

Customer image Justin Herron
Slco Aging And Adult Services
Salt Lake City, UT

“Awesome service..Loved the invoice me option”

Customer image Sean Mackey
Quality Inn
New Liskeard, ON

“I really appreciated all the support when I was first setting up the headset, from the follow-up email to the ease of getting a hold of someone to help me at the beginning.”

Customer image Linda Lake
Good Guys Heating Cooling Plumbing Ltd
Surrey, BC

“I liked the message online as I was on hold. "Email CEO if waiting longer than 4 rotations", Awesome! Also liked the heart on envelope, and so did our FedEx person!”

Customer image Llyn Wood
Sherwood Park, AB

“I am an author, channel, and speaker who conducts national workshops as well as online classes and seminars. I also interact with clients by phone daily, and I am a guest on a number of radio shows that I conduct by phone. I really needed to upgrade my wired headset (the bane of my existence) and my antiquated CD recorder. Recently, I began to research companies who offer headset and recording equipment and no one was able to pinpoint what products I needed to upgrade my system. Then, yesterday, I found online. I called, and miraculously, was connected to Caitlin Juranek, a thoroughly knowledgeable customer service representative. It was so refreshing to actually speak with a customer service representative who took the time to listen to my needs and explain how your products could easily answer my business needs. Caitlin was warm and professional and a true delight to work with. My products arrived overnight and I was very impressed with the secure (and classy !) packaging. I was also relieved to find such great product manuals enclosed, that even a blond, non-techie like me could understand. The headset is incredibly comfortable. What's more, your prices are truly affordable. I also LOVE the fact that at no additional cost I can contact your customer service department to address any product questions. I couldn't be more delighted with In fact, I have already recommended you to my sister-in-law who runs her own counseling practice, and my brother, who is looking for a sales a job!”

Customer image Kim Oneill
Reid Oneill
Spring, TX

“I love the online assistance feature - your customer service is second to none! Brett was great!”

Customer image Melanie Wagner
Lockard Williams Insurance Services
Pascagoula, MS

“Great as Always!”

Customer image Suzanne Chavez
Sports Empire
Lakewood, CA

“Thanks for finding the right adapter cable for a couple old headset quickly & easily! We're happy to have headsets in our spare offices you were super helpful!”

Customer image Allison Roy
Kendall Koenig & Oelsner
Boulder, CO

“Keep up the superior customer experience!”

Customer image Dale Fuller
Premier Transportation
Forest Park, GA

“Purchasing experience with Josh was superb and pricing very competitive. Will buy again!”

Customer image Grazia Bennett
Sotheby's International
San Francisco, CA

“I am very impressed with your customer service!”

Customer image Brenda Klusmeyer
H & R Block
Mount Horeb, WI

“It is nice to deal with a company that has such great customer service. It is hard to find these days!”

Customer image Diana Renfro
Region Iv Area Agency On Aging
Saint Joseph, MI

“I opened the package for my new handset lifter, and as I noticed all the "stuff" in the package, I immediately called customer service (even though it was 3:42am ) and left a message for anyone to call me back - it looked way too complicated, and I was almost sure I was going to send it back. At 8:12am, Jeff called me back and I told him that just for fun, about a half hour before he called, I ignored all the stuff in the package and just read the little 4x6 fold-out instruction card. All of a sudden I accidentally installed it, and the thing actually worked! All people who use the phone should hear about a lifter - if you hear about it and don't believe it- suspend your disbelief - order it, install it (even people like me who don't do - "do it yourself" projects, can do it) and shout to the high heavens, for there are not many things better for a headset than a lifter!”

Customer image Gregory Halabis
San Francisco, CA

“Yesterday I received my VersaMate EasyConnect and I LOVE IT!  I may have started a revolution here because a colleague has just stopped by asking for the information so she may order one as well. I hope she does! As it turns out, my division will be paying for my headset (which was a total surprise for me) and I am grateful for their generosity. Thanks to your services on line, I had a terrific live chat with “Brett”  and made an informed decision in my purchase. Keep up the excellent work and I hope my purchase generates more for the company. Cheers!”

Customer image Marylou Johnson
Sunnybrook Centre For Independent Living
Toronto, ON

“Others could take lessons from you on excellent customer service”

Customer image Marie Carbone
Britt Music Arts Festival
Medford, OR

“Thanks for resolving my issue with my headset quickly, easily, and inexpensively! I had no idea my product came with a 3 year warranty—certainly not something that would have happened had I bought a competing headset through Amazon or Best Buy. I’ve bought headsets from you with 2 companies for 15 years—will continue to do so.”

Customer image Theresa Torseth
Human Securities Inc
Bainbridge Island, WA

“I was just telling another administrative person in our office that your company has probably the best customer service I have ever dealt with. And what a surprise to receive the loaded box of Tootsie Rolls! Thank you!”

Customer image Patty Keever
Independence Fire Department
Independence, MO

“ is without a doubt the most sophisticated vendor when it comes to supporting their customers and standing behind their products. Thank you for the excellent service!”

Customer image Dan Murray
Bethesda, MD

“Heidi was excellent, while our company has ordered before this was my first attempt. She directed me toward the correct product for our new phone system. We were sending the headsets to 3 different locations and she got all of that correct. We are a small company so our needs are not great, but I will not hesitate to refer others.”

Customer image Maureen Odonnell
Middletown, RI

“Stephanie Casey provided exemplary customer service and she handled my replacement issue with efficiency. She is amazing and deserves recognition for her positive attitude, business knowledge, and customer service expertise.”

Customer image Patrice Turner-Lapp
Us Army School For Family And Mwr
San Antonio, TX

“ has the best customer service & quality products. We've had nothing but great experiences ordering from :)”

Customer image Robin Hassinger
Extension Inc.
Milwaukee, WI

“You are all wonderful. I tell everyone is ON IT! They are stars”

Customer image Maricela Andrews
Inter Valley Health Plan
Pomona, CA

“I love this company! They are great with customer service and they go out of their way to make sure you get the exact product you need. They even saved me money and you don't find that these days. A recommendation to all businesses!”

Customer image Lisa Marr
Law Offices Of Peter A. Miller P.a.
Little Rock, AR

“Enjoying my OfficeRunner, the new ear piece is much improved! Thanks for your great service! It's cold in Iowa, but I got Cali on my mind.”

Customer image Tim Tripp
Tripp, P.c.
Pella, IA

“I appreciate the prompt attention the Headsets team gave to the problem with my telephone headset system. They quickly understood the difficulty, determined that the unit was under warranty, and shipped me a replacement. It’s wonderful to receive respectful, helpful service.”

Customer image Don Maruska
Don Maruska & Co
Morro Bay, CA

“You all are the cream of the crop with Customer service. You do it better than anyone!”

Customer image Andy Mongan
Norbert E. Mitchell Co. Inc.
Danbury, CT

“I have been absolutely blown away with my experience. I loved seeing the heart sticker on the box and then the candy!!!! AMAZING WORK!”

Customer image Crystal Wills
Deschutes County
Bend, OR

Let Us Help You Sometimes it's easier to talk through your headset decision with a real person. We'd be glad to help.

Give Us a Call 1-800-HEADSETS (1-800-432-3738)
We're here to help you with your purchase Mon-Fri 6:00-4:30 Pacific Time

Need a Bunch? Our Volume Purchasing Team is here for you. Give them a call at 1-800-319-7315, or email