Plantronics CS50 Wireless Headset System with Convertible Headset & Handset Lifter (HL10)

The CS50 is like the best friend I never knew I needed or wanted, but once I had I couldn’t let go. Before I had been introduced to the world of wireless headsets I had a misconception that they’d sound horrible, not be versatile, not get a lot of range, and die frequently. I was immediately proved wrong after my first meeting with the CS50. After the quick setup that took me less than 10 minutes, I discovered that first of all, it was comfortable to wear. Ear hooks that come in three different sizes instead of a one-size-fits-all type ear hook immediately sold me on the comfort factor. Add to that the option that I can wear it over my head on those bad hair days (and blame it on the headset) and I saw my opinion of the headset start to change. What about the technical side of it? How would I sound to my callers and how would they sound to me? Imagine my surprise when I realized the sound quality was crystal clear and upon quizzing people I spoke with, they had no idea I was even on a headset. The range was great and the talk time was perfect for my eight-hour day. I let the headset charge over night and it’s ready to last with me the very next day throughout my whole shift. When using this headset with the HL10 handset lifter, answering calls was never easier. Now instead of picking up my handset receiver, I simply had to push to a button on my headset to be active on a call! I had grossly underestimated technology, and I was thoroughly impressed with the CS50. The one drawback of it is that there may be interference, static, or buzzing when used close to other wireless products, but otherwise I’d recommend this headset to anyone.

I have had the CS50 for just over a week! It is incredible. It offers me mobility and allows me to answer the phone when I am not at my desk (I also bought the handset lifter). I have moved up to 300 ft. with it and there is no fuzziness or break up in the conversation. The nice thing as well is the battery last 8 hrs. I am on the phone all day so I don't ave to worry about the phone dying on me. All I do when I leave is throw it on the charger and the next morning it is good to go. There is one little thing that can be improved upon. It is hard to hear the headset ring when you are away from the phone. If I don't hear the handset ring then I wouldn't know the phone is ringing. Other than that this headset gets 2 thumbs up. I really enjoy using it!!

Just wanted to say thanks and let you know the Plantronics Wireless Headset is really awesome. My productivity has gone up because:
1) I'm missing fewer calls and
2) I'm able to do more while on the phone. Can't thank you enough for your help.

The CS-50 is ultra stylish and very lightweight. It does however take a significant adjustment period and tweaking to get the sound quality up to par- sounded like I was in a tin can during a windstorm. The amp is way powerful- had to crank our system down to use it ultimately. It was very sensitive to exposure to fluorescent lights or computers- 60hz hum very apparent. But you expect this to some degree with a 900MHz product. Overall, overpriced still, but will be the leader.

I have been using the CS50 Headset for 3 weeks now. I can answer the phone and walk all over our 2 story building without any problems. This headset is so clear. It is the best headset I've ever used. I am thrilled with it. It even works in the elevator. The only problem is that the earpiece does not fit flush on the ear. So I secured an old earpiece cushion from my old headset to it. Now it fits flush against the ear canal and I can turn the volume down. I was surprised how much better it is now. That would be the only thing I would change. WOW!

My company recently purchased one of this headsets to see how well it would work for us. It has been passed around the office and so far the only complaint is that it is a little tricky to put on, but once it is one it works better than the handsets on out phones. No more over-stretched phone cords here. we should be buying 2 more within the next month