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Finding the Best Headset for Cisco Phones

Posted: October 29, 2021
Author: Kyle Newgent
Finding the Best Headset for a Cisco Phone - Cisco logo

If your Cisco phone is an integral part of your workday, you’ll want a headset that’s compatible with it. Adding a headset to your work setup can make a call easier, clearer, and more productive. That’s why we’re here to give you recommendations for our favorite headsets for Cisco phones. We will walk you through each one and give you the specs, the pros, and the cons. Let’s find the perfect Cisco phone headset for you!

Our recommendations

Leitner LH270

Leitner® LH270 Best Cisco Phone Wireless Headset

First up on the list is the Leitner LH270. It’s our best selling headset on, and there are lots of reasons why.


  • Price: $199.00

  • Range: up to 350 feet

  • Warranty period: 5 years

What makes it great:

  • Compatibility: In addition to working seamlessly with your Cisco phone, the LH270 will connect to your computer. This is great for anyone who takes calls across multiple devices throughout the day. For example, if your desk phone is supplemented by a softphone that you use through your computer, this advanced compatibility will be a crucial feature.

  • Comfort: Every aspect of this Cisco phone headset was designed with the user's comfort in mind. The ear cushion is incredibly soft and will sit lightly on your ear all day. It’s also situated on a swivel, so it’ll move with your head to prevent it from slipping off your ear. The headband is made from an UltraFlex material. That means that you can shape it to fit your head exactly, and it will hold that position all day. This is a Cisco phone headset designed for all-day wear, so you won’t have to worry about discomfort.

  • Security: When you are using a wireless headset, it’s important to account for privacy measures. This is especially applicable for anyone working in an environment where confidentiality is key, like a doctor’s office or law firm. Thanks to DECT level A security, the LH270 is guaranteed to keep private information secure.

  • UniBase technology: Returning to the point of compatibility, UniBase technology will let you merge calls between your computer and your phone. If you’ve already taken a phone call on your desk phone, and someone calls you via Microsoft Teams, for example, you can easily merge the two calls without interrupting the conversation. It makes conference calling flow in a way that other wireless headset brands don’t allow for.

When to consider another model:

  • When you only need this headset for Cisco phones: If you don’t need to connect to a computer, you don’t need to splurge on a headset that has that capability. If connecting to your phone will do the trick, take a look at some of the corded headsets for Cisco phones mentioned later on in this list.


Sennheiser OfficeRunner

OfficeRunner® Wireless Best Teams Headset

The DW Pro2 is another wireless headset that will work with your Cisco phone. Like other Sennheiser headsets, it has near-universal compatibility when it comes to desk phones. Here’s what you need to know about it:


  • Price: $489.95

  • Range: up to 400 feet

  • Warranty period: 3 years

What makes it great:

  • Convertible wear style: The Sennheiser OfficeRunner can easily switch between over-the-head or on-the-ear wearing styles. Not sure which style you will prefer? No worries! All you have to do is pop the microphone off of one earpiece and onto the other. It’s two single-ear headsets in one box! It even comes with interchangeable add-ons to ensure maximum comfort; you’ll get multiple sizes of ear loops for the on-the-ear configuration.
  • Multi-device pairing capabilities: If multiple people in your office need to hop on the same call, there’s no need to have everybody dial in individually. Instead, hook up your base to your desk phone, and pair up to 4 different wireless headsets at the same time. It’s far easier than coordinating separate call-ins from everyone involved.

  • Impressive battery: Of course, this headset’s ability to get up to 12 hours of talk time on a single charge is impressive in and of itself. What’s more, with smart charge technology, you can get that full 12 hours after just 1 hour of charging. This means that even if you forget to charge your headset the night before, your workday won’t be substantially interrupted if your headset runs out of battery.

When to consider another model:

  • When you’re on a budget: Since this headset runs for just under $490, it’s certainly not an inexpensive option. It’s high-quality and high tech, but that correlates with a high price. If you’d prefer a less expensive Cisco phone headset, consider some of the other models included on this list.


Executive Pro Harmony

Executive Pro Harmony Binaural Best Noise-Canceling Cisco Phone Headset (EP210)

The Executive Pro Harmony is a great option if you’re looking for a pared-down Cisco phone headset. It doesn’t have all of the extra features of the wireless options above, but if more basic functionality is the goal, this is the perfect headset for you.


  • Price: $129.99

  • Range: up to 8 feet

  • Warranty period: 2 years

What makes it great:

  • Noise-canceling abilities: The Harmony also comes in a non-noise-canceling version, but the noise cancellation on this device is worth the extra bucks. Customers are consistently impressed by just how little background noise gets through to their caller. Noisy offices won’t interfere with the professional sound of your calls.

  • More mobility than your typical corded headset: While most headset cords span around 3 feet, give or take, this one sets a new standard. With an 8 foot cord, it won’t limit your mobility the same way that many other corded models do. Of course, it’s not the same freedom of movement that you’ll get from a wireless model, but when it comes to corded ones, this headset gives you much more wiggle room.

  • Quick Disconnect: If you’re looking at corded Cisco phone headsets, you may have considered the difficulty that some headsets cause when you need to get up from your desk. You might not want to fully remove your headset, but you also don’t want to unplug it from your phone. With the included Quick Disconnect cord, the Harmony can rapidly be plugged and unplugged from your phone. That means you to get up and grab a cup of joe without disrupting your headset's connection to your desk phone.

When to consider another model:

  • When you’re looking for a more high tech headset: If you’d like to have features like on-ear buttons or multi-device compatibility, the Harmony probably isn’t for you. The functionality that it has works consistently and effectively, but it doesn’t come with many frills.


Sennheiser DeskMate

DeskMate® HSC 230 Best Cisco Phone Corded Telephone Headset from Sennheiser

The DeskMate was designed when and Sennheiser paired up to create the ultimate corded headset. The special DeskMate for your smartphone will connect perfectly to your phone and keep you talking all day.


  • Price: $224.95

  • Range: up to 11 feet

  • Warranty period: 4 years

What makes it great:

  • Easy connectivity: Since this headset was designed specifically for Cisco phone models, connection to your desk phone will be easy. You won’t need to waste any extra money or space on adapters for a headset optimized for another phone brand. Additionally, if a Plantronics amplifier is already part of your work setup, this Cisco phone headset will connect to that as well.

  • Versatility: No matter the size, location, or functionality of your office, DeskMate headsets for Cisco should fit the bill. Customers from a variety of different work environments have raved about their functionality and call quality. If you’re looking for a desk phone headset that will accommodate people in various roles in your workplace, this is a great option.

  • Maximum corded mobility: That 8-foot cord that comes with the Executive Pro Harmony was already impressive. The DeskMate Cisco IP Bundle, however, comes with a cord that spans 11 feet. You can explore your cubicle all you want without accidentally unplugging your headset. Since you’re far less confined to your desk than with any other corded model, you’ll likely find that this is the right Cisco phone headset if you prefer a bit of movement during the day.

When to consider another model:

  • When you want a corded device on a budget: In terms of corded headsets for Cisco phones, the DeskMate has a bit of a higher price point than the other devices on this list. It’s still not at the top of the price range when it comes to office headsets overall, but if you’re looking for a more budget-friendly corded option, there are plenty of options out there (see the other ones on this list).


Leitner LH245XL

Leitner® LH245XL Best Cisco Phone Dual-Ear Corded Headset

The LH245XL has the reliability that many people love about Leitner, multiplied by the reliability of a corded model. Here are the details:


  • Price: $134.00

  • Range: up to 3.5 feet

  • Warranty period: 5 years

What makes it great:

  • XL ear cushions: For some people, the standard ear cushion size can be a bit small. They can slip from the ears or cause a bit of soreness after prolonged wear. Those worries are a thing of the past when you’re using the LH245XL. With ear cushions double the size of the standard headset and made from an ultra soft plush material, you’ll get full coverage and advanced comfort.

  • High quality audio: When it comes to both the speakers and the microphone on this Cisco phone headset, the Leitner sound quality prevails. The speakers are equipped with CleanSound Technology that will keep your caller sounding crystal clear. Additionally, ultra noise-canceling abilities prevent the caller from hearing any of the noise around you. Overall, you’ll sound professional to whoever you’re on the phone with, and they’ll sound clean and crisp to you.

  • Maximum corded headset longevity: The majority of corded headsets only last a year or two at full capacity. Even if they don’t break, you’ll notice their performance decreasing over time. However, with this model, the Leitner 5-year warranty ensures that your device won’t lose functionality early on. You can hook this headset up to your desk phone for years without compromising it’s quality.

When to consider another model:

  • When you don’t need the above-average ear cushions: If the added comfort of the twice-normal-size ear cushions on this headset isn’t a necessity for you, explore some of the other options on this list with more standard earpiece sizing. For example, the LH245 has the same functionality and configuration minus the added size.

We’re here when you need us

A headset for Cisco phones can improve the quality of your work calls. We want to make sure that you end up with a device that’s perfect for you, so if you want to walk through options in more detail, reach out to our Headset Advisors. Just call 1-800-HEADSETS (432-3738) or email