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woman wearing leitner wireless headset
Mike Faith, CEO of

All About

Hello, I'm Mike!

In 1997 I couldn’t find a supplier with a decent selection of phone headsets, fast shipping, and accessible product support. I knew it didn't have to be this way. That's when I started

We're now the leading headset supplier in North America, with over 1.5 million businesses and government agencies buying from us. Why? Because telephone headsets are all we do. And we've gotten really good at it in the last 25 years.

But don't just take my word for it – try us for yourself. Our 365-day returns means you're the judge as to whether we're meeting your needs with the best products AND exceptional service.

Plus, we're so confident we'll get things right for you, I offer you my personal email.

Happy Headsetting!

Mike Faith Signature

Mike Faith

Founder & CEO Since 1997


    Us vs The Other Guys

    We couldn’t resist adding a cheeky chart showing how we compare to “them.”

    The Other Company
    Warranty 5-years 1- or 2-years
    Shipping Free 2-Day Not clear
    Support US-Based (and it rocks!) Sent overseas to save a buck
    Average Support Time Phone: 6 sec avg answer
    Email: 11 min avg response
    Phone: 3 min avg answer
    Email: 24 hr avg response
    Returns 365 days. Yes, really! Who do I send it back to?
    % of Company solely helping end users 50% 3%
    Free Trials Yes! Always 60 days. Not clear
    Love Quotient We love you. There you go, we said it, it was easy ❤ They'd probably find it quite awkward to say that
    Ownership Private Public
    Motivations Long-term success Short-term stock gains
    Primary Focus Customers & Quality Quarterly earnings
    Leadership Founder Led Hired CEO Led
    Market Focus Narrow and deep Broad with expanding distractions
    Strategy Model Direct to you Multi-layer distribution (finger-pointing when there's a problem)
    CEO Eligibility Single Married, sorry
    Woman wearing Leitner wireless office headset

    Our Mission

    Our mission is simple: Provide the best premium office headsets and support in North America. That's it.


    Our team members are spread across the U.S., with the majority based in either Nashville or San Francisco. We’re a focused, Customer-loving group, boasting an average tenure of 5 years.

    Our Headset Advisors undergo a minimum of 6-10 weeks of training to become experts in all aspects of office headsets. Most importantly, they learn how to treat Customers with a mixture of personalized service and expert knowledge.

    Employees working for a non-profit

    Giving Back

    Every year, we give all team members two paid days off when they go and do charity and volunteer work. Also, we’ve partnered with Soles4Souls, a Nashville-based charity that collects unwanted shoes and clothes for people in need, both in the U.S. and across the globe. Do you want to help? Just shoot an email to and we’ll tell you how you can send your own pre-loved items.