Underwhelmed by your purchase? We've got you covered

Free Returns

We accept all returns within 60 days. Opened, used, doesn’t matter – we’ll take it back, and we'll always include a pre-paid return label. Here's how:

  1. Call or email us – With a quick call to 1-800-432-3738 or email to returns@headsets.com, your return will be setup within a couple minutes, and you’ll be given an RMA#
  2. Send it back – Pack up your return, write the RMA# on the outside of the box, and ship it back

That’s it! It really is that easy.

Don’t forget our full-replacement warranty!


We love getting any and all feedback from you on what we’re doing well or what we can do to make your life even better.

60 Day Guarantee

At Headsets.com you must be completely satisfied or return the item easily. We don't want you to use the wrong headset, and that is why you may return it for any (or no) reason. You have 60 days, from the day you receive your order, to return it to us for a prompt and courteous refund. We do ask that you call us at 1-800-HEADSETS (1-800-432-3738) or email us at returns@headsets.com to let us know of your intent to return. You will be given a Return Merchandise Authorization number (an RMA #) which will assure that the correct account is credited with the refund.

We are constantly striving to improve our service and products, and we need and welcome your input. We will be very grateful for any feedback or information you can give us regarding your experience with us and our products.

Let Us Help You Sometimes it's easier to talk through your headset decision with a real person. We'd be glad to help.

Give Us a Call 1-800-HEADSETS (1-800-432-3738)
We're here to help you with your purchase Mon-Fri 6:00-4:30 Pacific Time

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Need a Bunch? Our Volume Purchasing Team is here for you. Give them a call at 1-800-319-7315, or email volumepurchasing@headsets.com